Ken Ganley Nissan Medina
Medina, OH
Filter Reviews by Keyword
By Type
Showing 1,648 reviews
My experience with Ken Ganley Nissan was very good . The people were very friendly and helpful .I would recommend them to any one and when I am ready to buy an other vehicle i would be back there to pick it people were very friendly and helpful .I would recommend them to any one and when I am ready to buy an other vehicle i would be back there to pick it up. More
Recently, there was a dead animal (no, I'm not kidding) who, while alive, had managed to lodge itself in the engine block if my Nissan Juke. So, to recap, I had a rotting carcass under the hood of kidding) who, while alive, had managed to lodge itself in the engine block if my Nissan Juke. So, to recap, I had a rotting carcass under the hood of my car. The service dept was mystified, and grossed out by the horrendous smell, but took on the task of removing the critter (which we later found out to be a groundhog). They did an amazing job and all who were involved deserve a raise! -I still feel awful that I made them suffer through such an unusual and repulsive task!) More
This is by far the best service I have ever received at a car dealership! The service person was exceptional and very knowledgable. I dropped my car off and was given a loaner, 2014 Rogue (which just might car dealership! The service person was exceptional and very knowledgable. I dropped my car off and was given a loaner, 2014 Rogue (which just might be my next vehicle purchase), picked up my car this morning and again my service person was very professional and friendly. The ease of having my car serviced was exceptional. No wait, all repairs done as promised, not much more anyone could ask for. More
Great service from everyone. The service advisor was friendly and knowledgeable. The receptionist / cashier was very courteous to customers and fellow employees. The oil change and complementary car was friendly and knowledgeable. The receptionist / cashier was very courteous to customers and fellow employees. The oil change and complementary car wash were done on time without any delay. More
This was my first real car purchase and everyone made it super easy for me. I am grateful to Varian and Tim for getting things done very smoothly and efficiently. Everyone I came in contact with at Ken Ganl super easy for me. I am grateful to Varian and Tim for getting things done very smoothly and efficiently. Everyone I came in contact with at Ken Ganley Nissan was so friendly, I will be a customer for life and will recommend them to anyone looking for a new or used car! Thanks Everyone!!!!! Amelia Wurz More
I leased 2013 Altima March 12, my third consecutive Nissan, from Ken Ganley Nissan. My salesperson Rose is one of the best and most helpful in the business and called me this week to advise me of some Nissan, from Ken Ganley Nissan. My salesperson Rose is one of the best and most helpful in the business and called me this week to advise me of some very significant leasing incentives from Nissan and enhanced by Ken Ganley's. I formerly dealt with Tri-City Nissan of Tallmadge which was bought out by Marhofer's and didn't retain the excellent sales staff from Tri-City. Even though there are two other Nissan dealers closer than me than Medina, Ganley's seemed superior to the others. Rose is a superior sales person because she is so thoroughly knowledgeable about the autos AND the financing possibilities. She presents information throughly and understandably. More
I recently purchased a vehicle from you fine establishment in February. I just wanted to drop a quick note to say how smooth and seamless it was to deal with the staff. From the gals that pick u establishment in February. I just wanted to drop a quick note to say how smooth and seamless it was to deal with the staff. From the gals that pick up the phone all the way to the service team that prepped my car for delivery. I first started working with RJ, but then came in when RJ was not around so Mr. Alex Kash was there to assist me. Both men were very professional and helpful throughout the process. Mr. Josh Davis was also a very big help! Due to my past, my credit history was a little shaky, but he was able to help me get financed. The biggest rave I have about him is that he talked me through some sensibility issues. I will admit that I was a bit stubborn at first – as I was wanting more than I could afford – but Josh walked me through scenarios that would help me maintain my affordability and also raise my credit rating for the future. Mr. Tim Thomas was also very helpful through the signing of the financing documents. He walked me through it all and he also went to bat for me when the financing company wanted to pull out of the deal. These gentlemen barely knew me, but yet they treated me with the upmost respect. They have demonstrated fantastic customer service and helped me get into a new vehicle. There were things that came up during the deal and I felt I was a bother to them for making things difficult, but they persisted in assuring me that I was not a bother to them. This is a great dealership and I will be sure to let everyone know the great service I received at Ken Ganley Nisssan. More
One of the best experiences I have ever had at a dealership. Their prices are outstanding and they really do try to help you. Rose was awesome she is so honest about everything and is very thorough. dealership. Their prices are outstanding and they really do try to help you. Rose was awesome she is so honest about everything and is very thorough. She loves to chat and has a story for everything, you will leave smiling for sure. Tim in finance was also great, he went out of his way to help me get in the car I really wanted. I left loving my car and am very happy. I am sure to return!!!! More
We had a very pleasant experience at your dealership shopping and then buying our new Altima. Max was very informative and entertaining to deal with. shopping and then buying our new Altima. Max was very informative and entertaining to deal with. More
A pleasant buying experience. The price was worked out ahead of time via the internet. The trade-in vlaue of my old vehicle was acceptable to me. Overall, great! ahead of time via the internet. The trade-in vlaue of my old vehicle was acceptable to me. Overall, great! More