Ken Ganley Nissan Medina
Medina, OH
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They had my truck in their shop for three days after giving me the run around with empty promises on my vehical. I finally thought maybe they gave me a deal or a Christmas mirical after all I did buy my giving me the run around with empty promises on my vehical. I finally thought maybe they gave me a deal or a Christmas mirical after all I did buy my truck from them. first they were friendly then understanding amd then when it comes down to it and I got the last phone call from them. they screwed me over and tld me to come get my vehical asap! all I can say is wow! and I will never ever recommend or buy another vehical from them. absolutely ridiculous very rude and inconsiderate they really screwed me on my vehical.... More
After posting the blog Monday afternoon i received a phone call from Ken Ganley Nissan and they informed me they were going to give me what i asked for my F-350 plus 300.I must say Ken Ganley went above phone call from Ken Ganley Nissan and they informed me they were going to give me what i asked for my F-350 plus 300.I must say Ken Ganley went above and beyond to rectify what was once an unfortunate experience became an enjoyable one.Thanks Ken Ganley Nissan.I will recommend your dealership.First class service.!!! More
The service at ken Ganley is wonderful! The waiting room area for kids is great! The mechanic that worked on my car is knowledgeable and the service advisor carefully explains my bill to me area for kids is great! The mechanic that worked on my car is knowledgeable and the service advisor carefully explains my bill to me More
Went into dealer wanting to experience the all electric leaf. John took us out in the leaf, explained all about the auto. Variant suggested we lease it since the technology is still changing. We were not leaf. John took us out in the leaf, explained all about the auto. Variant suggested we lease it since the technology is still changing. We were not lease types but after thinking it over could see the benefit in a lease. We were going to wait till spring when Nick contacted my husband with info on leasing rates being lower now. We were not hounded and given only the info we requested. Did not feel rushed or pushed like some dealerships do. Since more than one sales associate was involved I was concerned that each would receive the commission on our deal. They informed me that John would still be compensated. The lease person explained everything to me and I had no unanswered questions upon leaving the dealership with our new leaf. Would recommend Ganley Nissan to anyone in the future. Hope to do business with them on our next auto experience. More
Purchasing a new car from your dealer was "easy". That is why I decided to switch dealers for my 3rd Nissan Vehicle. No run around, just a straight forward transaction. "easy". That is why I decided to switch dealers for my 3rd Nissan Vehicle. No run around, just a straight forward transaction. More
We bought a 2010 Toyota Avalon in January,2013. We were offered a 5 year warranty that guaranteed the full price refund of $1800 if we did not use the warranty. I had occasion to inquire about the warranty offered a 5 year warranty that guaranteed the full price refund of $1800 if we did not use the warranty. I had occasion to inquire about the warranty as I could not find in writing the refund clause through Fidelity Warranty Services. It was offered through the dealer and had expired.shortly after we bought the car. Upon inquiry, Greg Normando agreed to honor the refund clause and sent a letter to that effect. I am pleased with the outcome and would recommend this dealership and would buy from them in the future. Frank Roman, Fairmont,WV. More
Great experience with great people. every step of the process was explained in detail. I was made to feel comfortable during the process and was offered coffee or a drink while I waited. I will purchase process was explained in detail. I was made to feel comfortable during the process and was offered coffee or a drink while I waited. I will purchase there again. More
Tigh was very friendly, courteous, professional and went above and beyond. Great experience. That means a lot since I normally take cars for an oil change at a third of the price elsewhere in the past. above and beyond. Great experience. That means a lot since I normally take cars for an oil change at a third of the price elsewhere in the past. More
Harold was polite & friendly, as usual. I was 10 minutes early for my appointment but they took my car immediately. Harold gave me time estimate that was accurate. I'll be back. minutes early for my appointment but they took my car immediately. Harold gave me time estimate that was accurate. I'll be back. More
As always, great service, friendly and in a very timely manner. everyone in the building greets me with a smile and a hello. Plus, there was no added charge for catching the two mice in my engine! :) manner. everyone in the building greets me with a smile and a hello. Plus, there was no added charge for catching the two mice in my engine! :) More