Ken Ganley Nissan Medina

sales person just stop calling tells me he has approvals and then just stopped calling on Nissan Xterra. after he did 8 inquire on my credit. thanks for nothing. they act like they tells me he has approvals and then just stopped calling on Nissan Xterra. after he did 8 inquire on my credit. thanks for nothing. they act like they care. what a bunch of crap! More

2015 Altima Bought a 2015 Altima after long deliberation about buying a car. The salesperson was expedient on getting me out of there once I decided on the car a Bought a 2015 Altima after long deliberation about buying a car. The salesperson was expedient on getting me out of there once I decided on the car and didn't have any hassle while I was there. Overall good experience. This is our 2nd car from this dealership in 3 months. More

One-stop Shop After researching the selection of vehicles I would be willing to buy, my hunt led me to numerous dealerships with no result. On a whim we headed dow After researching the selection of vehicles I would be willing to buy, my hunt led me to numerous dealerships with no result. On a whim we headed down to Medina and stopped in at Ken Ganley's lot. With three vehicles that were of my liking salesman Antoine came out and gave me the details on each one. A short conversation and test drive later I walked out that day with a quote in hand. They were reasonable in their negotiations, gave me a very fair price on my trade-in and were absolutely customer friendly. If you are in the market and considering a Nissan, definitely stop in for a look around. More

Crossed 4 states to get here! We traveled from Georgia to Ohio to purchase my dream car. DJ Finkbeiner was amazing to work with and did not let us down! My car was just as he tol We traveled from Georgia to Ohio to purchase my dream car. DJ Finkbeiner was amazing to work with and did not let us down! My car was just as he told me - not disappointing and great! He went above and beyond to pick us up from airport and had everything ready to go. We left there extremely happy and drove 11 hours home in our "new to us" beautiful Saab 9-3 convertible. Thank you DJ and everyone at Ken Ganley Nissan for making us very happy! Colin and Elissa Campbell, Cumming, GA More

Excellent Would recommend to anyone! Very nice people. clean showroom. Explained everything before signing. Very good prices! Walked out with a smile on our Would recommend to anyone! Very nice people. clean showroom. Explained everything before signing. Very good prices! Walked out with a smile on our faces and money left in our check book! Thank you Ken Ganley Nissan. We will definately be back. More

A dealership that rises above the rest! I recently purchased a used van at Ken Ganley Nissan and I can't say enough about the Ken Ganley team. From Antoine, my salesman, to management, and I recently purchased a used van at Ken Ganley Nissan and I can't say enough about the Ken Ganley team. From Antoine, my salesman, to management, and the service department. Gave me a great deal and they were easy to work with. Antoine really went above and beyond the call of duty! He is a friendly, patient, snazzy young salesman who didn't pressure me and dealt with everything quickly and courteously. After I bought the car (my second vehicle), I had no way of getting the new one home. He graciously followed me in my other car and I returned him to Ken Ganley (I would have kept him if I could! LOL!). Then, the next day, I planned on taking the new/used van for a quick trip into town, but, to my dismay, it wouldn't start/turn over. I checked everything I could, but had to call Antoine. He was understanding and assured me they would take care of it, even though I bought it NO WARRANT/AS IS and I was exasperated. He sent out a couple of nice young men who tried to jump it with no success. Then they sent a tow truck to take it back to their service dept. All in the same day. I had it back (the starter was bad), at their expense, by the NEXT day!! And, again, Antoine delivered the van himself and I took him back. They did not have to fix my van, and for that I am truly grateful. If I am still living in Ohio by the time I need another car, I will definitely shop at Ken Ganley Nissan!! Hey, Ken Ganley, give Antoine a raise...he is a real asset! More

First Rate customer service I have spent most of my life working in customer service so when I say that I drive well out of my way to visit Ken Ganley for my service and sales ne I have spent most of my life working in customer service so when I say that I drive well out of my way to visit Ken Ganley for my service and sales needs you better believe that the outstanding customer service plays a role. When I went in for service I had no expectation of buying a car. Rose was so patient and thorough in explaining my options, illustrating the beneficial deals, and respecting my stringent payment needs that I ended up leaving with a brand new Nissan Juke. You better believe that this will not be the last vehicle I purchase from this dealership. More

Full of excuses to refuse to honor email offer I was at the dealer on Mar 11th, 15 after several email conversation. Salesman DJ offered good lease number on Pathfinder with absolutely no down in e I was at the dealer on Mar 11th, 15 after several email conversation. Salesman DJ offered good lease number on Pathfinder with absolutely no down in email. (I have email proof). However, when I drove 45mins to got there to sign, but he(and his boss) refused the deal with all kinds of excuses. It was very unprofessional and rude. Totally waste of time and energy. I am willing to hear the dealer's opinion. More

Above my expectations. I have a 2009 Nissan cube. Snow and ice and built up under my drivers's side mud flap. I was at a do it yourself car wash and I kicked the built up I have a 2009 Nissan cube. Snow and ice and built up under my drivers's side mud flap. I was at a do it yourself car wash and I kicked the built up ice and snow in an attempt to get that ice and snow out of there. Well while doing that, I kicked one of the clips off that holds the mud flap.. Well the mud flap was hanging.. I could not find the clip.. I tried to fix it myself with a screw.. that did not work. I bought some clips at an auto parts store.... The store clip did not seem to get in the spot thoroughly.. it too came out., though I did kick built up snow again.. well any way.. I put another one in.. that one also failed.. I called Ken Ganley Nissan on a Monday.. talked to a real helpful gentlemen.. told me there were two sizes..well I drove up there Monday after leaving the office.. went back to parts department.. .. talked to the same gentleman again.. He wanted to see the car.. I asked him if he could pop the clip in . I am not good at mechanical stuff.. well he had me drive the in to the intake building.. tried a number of times to get clips brought out to work.. none seemed to work.. the car was full of snow, ice, water.. and he never complained, never sighed, never seem bothered.. None of the clips would work though.. He then wanted to bring the car to the service building to get it up on a lift.. He thought he would just remove the hanging mud flap and have me come back when it was dryer out. He had the car lifted.. spent some time working on it.. I was watching through the service window.. Drove around.. met me at the intake building and the mud flap was secured.. He had tried a different clip I think and got it to work. I asked him how much do I owe him and he did not charge me, refused to take any money. I was so impresses... I may have taken a half hour or forty five minutes total and they did not charge me at all. I did not even buy the cube there yet he was so nice to me.. never asked me where I bought the car, never asked my name, never gave me a quote, never had me sign anything.. It really was quite remarkable.. Thank you very much for the incredible way you fixed that mud flap, and did not even charge me. More

exhaust fumes Employees and technicians that I had the pleasure of speaking with went above and beyond and I really appreciate their service! I purchased my car he Employees and technicians that I had the pleasure of speaking with went above and beyond and I really appreciate their service! I purchased my car here a few years ago and will continue to service my vehicle with this outstanding staff! The cashier was also very polite! More