Ken Ganley Nissan Medina

Great Customer Service, Quick, and Easy The title says it all. I went to a few other places first, the sales guys were pushy and rude, but here Jon was so friendly and not your typical push The title says it all. I went to a few other places first, the sales guys were pushy and rude, but here Jon was so friendly and not your typical pushy sales guy, the process was not stressful at all, everyone was friendly. ..service is the new sales and they know here! Thank you :) More

Living in the Dark Age Several times I was disconnected when trying to reach the sales department and the finance department. This dealership does not embrace technology. Several times I was disconnected when trying to reach the sales department and the finance department. This dealership does not embrace technology. I specifically asked to only send my financial documents out to one place for a rate quote and they sent to 3, this doesn't help as you are trying to build credit. I called for the general manager and was disconnected, then I called back and was told he was at lunch, I left a message and the call was never returned. When taking the vehicle for a test drive, I was asked to put gas in the vehicle, they did reimburse me, but that is so far from the way I would expect to be treated. Everyone was nice and friendly, just not up to par with the way a dealership should run in 2014. More

Rose Strelbicki really helpful and trustworthy! I leased my 2014 Nissan Sentra May 29, 2014 and my Dad I leased a 2013 Altima in March 2013, from Ken Ganley Nissan. This is our family’s 4th consecut I leased my 2014 Nissan Sentra May 29, 2014 and my Dad I leased a 2013 Altima in March 2013, from Ken Ganley Nissan. This is our family’s 4th consecutive Nissan dealing with Rose Strelbicki! Rose is the best-informed and most helpful in the business! We formerly dealt with Tri-City Nissan of Tallmadge which was bought out by Marhofer's and didn't retain the excellent sales staff from Tri-City. Even though there are two other Nissan dealers closer than me than Medina, Ganley's is superior and seems more trustworthy than the others. Rose Strelbicki is so thoroughly knowledgeable about the autos AND the financing possibilities. She presents information throughly and understandably and is a joy to do business with. I also know that my father has received excellent service from the Ganley s rice department on his car. Ken Ganley of Medina appears to be the best choice for a Nissan in this region! More

As usual a wonderful experience. Thank you so much for working as quickly as you guys did to make my buying experience a great one! working as quickly as you guys did to make my buying experience a great one! More

My service was great and all the guys I spoke to were fabulous. I needed new tires and brakes, and that is exactly what I got and more! The service was done in a quickly timely manor for what was needed. fabulous. I needed new tires and brakes, and that is exactly what I got and more! The service was done in a quickly timely manor for what was needed. They also fixed my belts, topped all my fluids off, changed my oil and gave me a list of things I need to get done soon. I will be back for the things they recommended. The price was very competitive and I felt that it was the best price compared to other places that I called and other places that I have been in the past. My car drives like a brand new car now and I am very pleased with the quality of work and outcome. More

Awesome dealership every person who works there have my respect as friendly and helpful as I have ever seen. sales superwoman rose S. brought me in the dealership with her email response that she had a gre respect as friendly and helpful as I have ever seen. sales superwoman rose S. brought me in the dealership with her email response that she had a great sale and to come in. jimmy K. another perfect salesman super nice guy helped my father get a nissan altima S. This car was for my father a older gentleman and he loved the way all these sales and financing people handled getting him in and out quickly. We also had a trade in which they gave us no problem giving us what we wanted for it. special mention also to the parts guy ( didnt get his name sorry) who helped me and my father out with various things. Thanks you guys keep up the great work. Angelo and son More

Rose made me feel as though I were the only customer at the dealership. She anticipated my questions and methodically answered each one! Tim also gave me his full attention, he made note of my concerns and the dealership. She anticipated my questions and methodically answered each one! Tim also gave me his full attention, he made note of my concerns and assured me that they would be addressed. I wasn't necessarily in the market for a car, but Rose contacted me and made me an offer I could not refuse!! I live three hours away in Michigan and it was well worth my while to drive passed scores of mediocre Nissan dealers to Ken Ganley Nissan in Medina, Ohio. As far as I am concerned Rose and Tim have set the bar very high! If anyone is looking for excellence and professionalism, ask for Rose and Tim at Ken Ganley Nissan Dealership!! More

They had my truck in their shop for three days after giving me the run around with empty promises on my vehical. I finally thought maybe they gave me a deal or a Christmas mirical after all I did buy my giving me the run around with empty promises on my vehical. I finally thought maybe they gave me a deal or a Christmas mirical after all I did buy my truck from them. first they were friendly then understanding amd then when it comes down to it and I got the last phone call from them. they screwed me over and tld me to come get my vehical asap! all I can say is wow! and I will never ever recommend or buy another vehical from them. absolutely ridiculous very rude and inconsiderate they really screwed me on my vehical.... More

After posting the blog Monday afternoon i received a phone call from Ken Ganley Nissan and they informed me they were going to give me what i asked for my F-350 plus 300.I must say Ken Ganley went above phone call from Ken Ganley Nissan and they informed me they were going to give me what i asked for my F-350 plus 300.I must say Ken Ganley went above and beyond to rectify what was once an unfortunate experience became an enjoyable one.Thanks Ken Ganley Nissan.I will recommend your dealership.First class service.!!! More

The service at ken Ganley is wonderful! The waiting room area for kids is great! The mechanic that worked on my car is knowledgeable and the service advisor carefully explains my bill to me area for kids is great! The mechanic that worked on my car is knowledgeable and the service advisor carefully explains my bill to me More