Ken Ganley Nissan Medina
Medina, OH
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Rose is amazing!! We've been going to Rose for our vehicles for years now and would not want to ever deal with anyone else. She truly cares about her customers, she alw We've been going to Rose for our vehicles for years now and would not want to ever deal with anyone else. She truly cares about her customers, she always goes the extra mile for us and makes you feel very comfortable. We truly appreciate her hard work. More
Customers aren’t a priority I bought my vehicle used from a different dealership and I wanted to take it to a Nissan dealer so I called to set up an appointment. I unfortunately I bought my vehicle used from a different dealership and I wanted to take it to a Nissan dealer so I called to set up an appointment. I unfortunately talked to a ty in service and let me just say he was the most disrespectful, unprofessional person I’ve ever spoken to. He just kept rushing me off the phone, and laughing and talking to people in the background. After speaking to Ty, I will never bring my car to this dealership. Hopefully all of the other employees aren’t as inconsiderate as he was. More
Excellent service Best experience buying a car. Bought a few cars over the year and I can say Rose made it very easy and quick Answering to all my questions all my pho Best experience buying a car. Bought a few cars over the year and I can say Rose made it very easy and quick Answering to all my questions all my phone calls in minutes. Thank you Rose👍 More
Extremely Satisfied After a devastating discovery that led to my car being totaled, my father contacted John "Rambo" for help in getting me into a vehicle that would suit After a devastating discovery that led to my car being totaled, my father contacted John "Rambo" for help in getting me into a vehicle that would suit best for me. Rambo told us he could get me into a car that night, and my goodness did he deliver. Honest, to the point, and supportive of my decision in the vehicle that had my heart, I couldn't recommend a better gentleman to take care of anyone in their time of need. The financial advisor was also very up front and open about the costs and what led to them, and both of them made every step of the process that much easier. I'm eternally grateful to Rambo and the workers at this dealership and will be proud to spread the word about the excellent service, and excellent vehicle, that I recieved from them. Thank you! More
Happy I have came to this dealership everytime I’m ready to purchased a new car. This is my forth car through Ken Ganley in Medina. I love my new car!! Spec I have came to this dealership everytime I’m ready to purchased a new car. This is my forth car through Ken Ganley in Medina. I love my new car!! Special thanks to Rose for always helping me and to make sure I’m happy this is my 4th car through Rose, she’s pretty amazing. Also big thanks to the Manager!! Great people. I’ll be back :) More
A great experience for my first time at a dealership. My time spent getting the rite car for me and my family was wonderful thanks too Felix Santiago Gonzalez. He was very helpful and got me exactly what My time spent getting the rite car for me and my family was wonderful thanks too Felix Santiago Gonzalez. He was very helpful and got me exactly what í wanted. More
Absolutely Fantastic Antoine and Stephen were both very helpful, professional and kind. I needed a car about Antoine exceeded my needs and really took care of my family du Antoine and Stephen were both very helpful, professional and kind. I needed a car about Antoine exceeded my needs and really took care of my family during our time their. Myself and my wife were very impressed and will be coming back soon. Thank you! More
Awesome dealership Whole experience was seamless! Felix was friendly And funny. Would definitely recommend to anyone interested in buying!! The dealership made me feel r Whole experience was seamless! Felix was friendly And funny. Would definitely recommend to anyone interested in buying!! The dealership made me feel right at home, offered free snacks and beverages while I waited for the car to be ready. Thank you Felix & the rest of the team @ Ken Ganley! More
Amazing purchase Greeted by Felix outside of dealership which was a nice first impression in regards to customer service. Friendly and good at building rapport with Greeted by Felix outside of dealership which was a nice first impression in regards to customer service. Friendly and good at building rapport with client. Knowledge of the car could have been better. Car sold itself more less. Went back and forth with price to make sure we paid what we felt was the right price and we felt good about it but did feel undervalued as a customer when the GM came over to immediately suggest “something that was within our budget”. It wasn’t by any means outside of our budget but the fact that the price they started off with was wrong from the price online is what bothered me when it came to negotiating. Thumbs up for Felix getting us a price we could agree upon and better yet the dream car my fiancé has always wanted. I would also like to thank Guy Ghrist on his service as he made us feel great about our purchase and even better hooked us up with the right warranties down the road. Very professional and knowledgeable in his field. Overall good experience and would do business or purchase another car from Ken Ganley Nissan again! More
Great "Last Minute" Experience We were shopping at another dealership in Twinsburg area and saw a cheaper car of the same make and model on line at Ken Ganley. We called up Ganley We were shopping at another dealership in Twinsburg area and saw a cheaper car of the same make and model on line at Ken Ganley. We called up Ganley and got Rose. We arrived 15 before closing and I knew they would rush us out of there but Rose took a lot of time with us and she and the other workers stay way past closing time. There was a gentleman there who didn't even do finance anymore and he put on his finance hat so I wouldn't have to return on Monday. Rose knew everything about his car and she took the time to go over every feature. This was hands down the best car buying experience I have ever had. If customer service was 1-10 she would get a 20. I bought 5 cars from my previous dealership I was with but think I will now make Ken Ganley Nissan my new dealership due to the excellent customer service of this team...including the service department who cleaned the car up for me! More