
Ken Ganley Nissan Medina
Medina, OH
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They stand by their word! Very positive interactions with the entire dealership, from the email and text exchanges with the salesperson to the discussions with managers and fin Very positive interactions with the entire dealership, from the email and text exchanges with the salesperson to the discussions with managers and finance department. There was an initial error in the terms of my lease (mileage allotment), and the dealership upheld the emailed terms of the deal I had with the salesperson and reworked my already-signed lease to match. Exceptional customer service, reflecting integrity and honesty. This is how you win customers and referrals - nicely done, Ganley Nissan! More
Oil change I love how upfront they are when discussing what needs to be done with your car. I only wish that they would have granted me the sale price of windshi I love how upfront they are when discussing what needs to be done with your car. I only wish that they would have granted me the sale price of windshield wipers when they knew ahead of time I wanted those changed More
Tires Mike McNeely is your best out front asset. He takes time and explains all repairs needed or for future consideration. He is the reason I deal with you Mike McNeely is your best out front asset. He takes time and explains all repairs needed or for future consideration. He is the reason I deal with your dealership period! More
Quick Music playing in showroom very loud. Sometimes could not hear salesman, or understand what he was saying. Finance did not go through the items on loa Music playing in showroom very loud. Sometimes could not hear salesman, or understand what he was saying. Finance did not go through the items on loan paperwork. More
5 Stars for Brian Brian was awesome in every way! NOT Devin, the only thing he was concerned about was selling me that high priced insurance, and then trying to make me Brian was awesome in every way! NOT Devin, the only thing he was concerned about was selling me that high priced insurance, and then trying to make me feel guilty when I said no. Negative stars for Devin. More
Very easy From the start our salesman listened to what I wanted in my new car and what I wanted to spend. Everything worked quickly to those ends. From the start our salesman listened to what I wanted in my new car and what I wanted to spend. Everything worked quickly to those ends. More
Wonderful experience I recently purchased a Nissan Rogue from Ken Ganley Nissan. Bryon was wonderful. He answered all my questions, was very knowledgeable and helpful. The I recently purchased a Nissan Rogue from Ken Ganley Nissan. Bryon was wonderful. He answered all my questions, was very knowledgeable and helpful. The process was a great experience More
Great Experiance From meeting Steven (our sales rep) at the door when we walked in to the completion of our purchase everyone at the dealership was friendly and helpfu From meeting Steven (our sales rep) at the door when we walked in to the completion of our purchase everyone at the dealership was friendly and helpful. We feel we got a very good deal on our car and that makes us very likely to return for future car purchases. We were also impressed with the cleanliness or the facility. More
Tremendous service and response time! Amy Mahdinec and her Team are amazing! Invaluable resource in the commercial vehicle space. Her attention to detail and professionalism are top notc Amy Mahdinec and her Team are amazing! Invaluable resource in the commercial vehicle space. Her attention to detail and professionalism are top notch. Cannot recommend highly enough. More
Service Great service team!They always go above and beyond keeping you updated on your cars process. Plus making sure it’s always clean before you leave. Great service team!They always go above and beyond keeping you updated on your cars process. Plus making sure it’s always clean before you leave. More