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Ken Ganley Nissan Medina

Medina, OH

4.8
1,682 Reviews

5180 Montville Dr

Medina, OH

44256

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Showing 1,682 reviews

October 04, 2019

excellent service department Very helpful, friendly and compassionate about our service. Very quick service time as well. Would highly recommend Ken Ganley Nissan service Center More

by MCCONVILLE7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bena
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

We appreciate your service business.

October 04, 2019

Great experience We were there for oil change and tire maintenance. Mike was very friendly and professional. Everything was done in a timely fashion. Everyone treate More

by MJONELA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McNeeley
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

We are glad you "wouldn't go anywhere else".

October 04, 2019

Service is fine Service department in fine, but I'll probably never buy a car from them again. I hate their commercials, I think they are very misleading. More

by RICKFOPA99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vectirelis, Nick Bena
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

We appreciate your 5 star review.

October 04, 2019

Ken Ganley service center is always prompt Always prompt, courteous, and friendly. I am satisfied with the quality of work. The waiting area is also a pleasant place to relax while waiting. More

by ALAN_FOSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vectirelis
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

Thank you Alan for your positive review.

October 04, 2019

Conflicting advise from service advisor I came in to have my transmission fluid changed as was recommended the week before. As I was leaving I was told that I may have waited too long to ha More

by kdiemer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bena
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

Our goal is to make our customers happy.

October 04, 2019

Unsatisfying Brought in for a oil change and to have them look at my a/c. They told me it would be 139.99 just to let me know what was wrong with the a/c. I also h More

by PTYRPAK4
Recommend Dealer
No
Employees Worked With
Not sure what employee I worked wirh, Vincent Vectirelis
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

To access what is wrong with a vehicle takes time which is why there is a charge.

October 04, 2019

Nick in service was awesome Took our vehicle that we had purchased used because the radio was not playing right only to realize the antenna was missing. They checked and realized More

by DSZIM1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bena
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

We appreciate you pointing out our "honesty, integrity and great customer service".

October 04, 2019

Good service Never a long wait ! I have been in for service and feel they are honest and thoughtful about servicing my vehicle. This is my 2nd murano. More

by KELLYNOBLE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names but usually there for oil change
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

Kelly, we appreciate you leasing 2 Nissan Murano's from Ken Ganley Nissan in Medina.

October 04, 2019

pleasant Service was prompt and thorough. Tigh did a nice job explaining everything I needed including options for future service. I trust him to tell me exa More

by DILKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tigh Shaffer, Nick Bena
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

Thank you for your fedback.

October 04, 2019

Lease new auto Leased new auto the paperwork was done in a professional manner. The people I worked with were professional and respectful. I would Recommend this More

by LDIPADOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Koty
Oct 05, 2019 -

Ken Ganley Nissan Medina responded

Thank you for your feedback.

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