Ken Ganley Nissan Medina
Medina, OH
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I came in for a routine oil change. I waited patiently in the lobby. There were a few people ahead of me waiting for their cars. Since it seemed fairly busy, I didn’t bother any of the I waited patiently in the lobby. There were a few people ahead of me waiting for their cars. Since it seemed fairly busy, I didn’t bother any of the service employees. After seeing everyone taken care of in front of me, to include a number of people that arrived after me, I finally asked what was going on. I had been waiting 1 hr 30 min by this time. Service told me they were rotating the tires. 30 min later, I looked at my vehicle in the garage with the hood up and no one working on it. Service told me they were tightening the lug nuts. I finally had to demand my vehicle back. After a 2 hr 10 min oil change, they finally gave me my vehicle. No explanation. I am going to find another Nissan dealer. This was not a positive experience. More
Rose and the team at Ganley Medina did an excellent job of handling the sale of my new vehicle. I am so pleased with the effort and time Rose made to fully explain each and every detail with me. of handling the sale of my new vehicle. I am so pleased with the effort and time Rose made to fully explain each and every detail with me. More
My salesman Russ Zellers was a true professional who truly wanted to help me. I’d recommend this dealership and especially him to anyone interested in wanting to buy a car. truly wanted to help me. I’d recommend this dealership and especially him to anyone interested in wanting to buy a car. More
Everyone is so nice and happy. Great experience with them after moving to Medina. Things are explained to me being a single woman whose used to have a husband that handled all of t Great experience with them after moving to Medina. Things are explained to me being a single woman whose used to have a husband that handled all of this. He passed away. More
We have been purchasing cars from Ken's since 2017. They always have the best local prices and are willing to negotiate if possible. Our salesperson this time was Rose and she did a fantastic job. I wo They always have the best local prices and are willing to negotiate if possible. Our salesperson this time was Rose and she did a fantastic job. I would highly recommend her for any future purchases. More
I always take my car to Ganley Nissan for service. They are quick, reliable, friendly and explain everything to you before any work needed is done. They are quick, reliable, friendly and explain everything to you before any work needed is done. More