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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

4.8
2,672 Reviews

6060 Mayfield Rd

Mayfield Heights, OH

44124

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2,672 Reviews of Ken Ganley Nissan Mayfield

December 03, 2024

Really frustrated experience I would love to talk to someone about it! I never in my life had to experience or deal such a sad and bad experience not fair at all!. More

by GIMA122680
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bray, Maranda Seither, Kamal Rida
Dec 04, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Someone from our staff will be reaching out to you in the very near future.

December 03, 2024

A bit upset that they didn’t offer me a complimentary battery installation this past Saturday More

by KARBOSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak
Dec 05, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

December 03, 2024

Available for the day and time, when I arrived, I was immediately greeted. I got the text updates while I waited. Great customer service and wasn't there a long time. Thank you! More

by DRNN_MRTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
Dec 05, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Nissan Mayfield

December 01, 2024

Always exceptional service. I love the vibe there. I would not go anywhere else for service. More

by DTURNER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
Dec 03, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2024

Great fast efficient Mike was fast and did a great job getting me in and out More

by DSA411
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak, Michael Yurczak
November 29, 2024

Professional and accommodating service! Honest, pleasant and eager to help staff! Brent was very helpful and respectful! The waiting area is very welcoming! Happy Thanks Giving to all o More

by ERAHAMIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak, BECKY ROACH
Nov 29, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Erahamim, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2024

This was the best and easiest car buying experience I’ve had. All went smooth. Steve was great. NO pressure and got me the car I wanted. I’m very happy with him and the purchase!! A vey generous trade in wa More

by TONIKAYTKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hohs, Maranda Seither, Ian Behra
Dec 01, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2024

Excellent customer service. I will continues to come to Ganley Nissan mayfield to service my vehicle More

by DSA411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak, Ian Behra
Dec 01, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

I had a great experience at Ganley Nissan. My go to place for service for many years. Darleen and Mike provided excellent service More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darleen, Michael Yurczak
Nov 28, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

Always respectfully giving the best recommendations and courtesy . Sitting area and bathroom is always nice and clean/fresh. More

by DOROTHEA.ROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV, Michael Yurczak
Nov 29, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Dorothea, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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