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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

4.8
2,672 Reviews

6060 Mayfield Rd

Mayfield Heights, OH

44124

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2,672 Reviews of Ken Ganley Nissan Mayfield

December 10, 2024

The service maintenance on my car was quick and thorough. I am satisfied that my car is in optimal working condition. More

by EHOP271693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak
Dec 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 10, 2024

They are very helpful and kind. They are patient. I was having a difficult time and they did everything possible to make things easier for me. More

by MSTEEWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
Dec 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

Excellent service from Michael as usual. He is always very helpful and professional. Thank you More

by STANPLATT25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak, Patti Takach, Kamal Rida, Ian Behra
Dec 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 09, 2024

Very friendly and thorough with oil change and brake inspection. Good price on full synthetic oil change. In and out in a little over an hour. 👍👍 More

by DHOYNACKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
Dec 12, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2024

Usually great service this time it was bad. They did not set my tire pressure it’s very cold so all tires were at 27psi when I left . They didn’t reinstall my glovebox properly after removing t More

by SHOOTERSBROTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer not listed
Dec 08, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 06, 2024

I bout 2 Nissans from Ken Ganley, the only thing is thy don’t give veterans discounts More

by MJBARNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hohs, Kamal Rida
Dec 08, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 06, 2024

They always take care of any issues that I have & get my car in really fast. Customer Service Is Great More

by TERESA28BANKHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak, Patti Takach
Dec 08, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2024

Excellent service delivery. Friendly salesman.Quick out the door finance paperwork. Greatest experience I ever had due to timeliness More

by DENISE-HUDSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maranda Seither
December 04, 2024

From the moment I walked into the dealership to the service department I was treated with respect and courtesy the staff there were very knowledgeable and they told me what my car needed and I respect More

by LLATTEN097654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak
Dec 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 04, 2024

Service is always done thoroughly and efficiently. Service is always done thoroughly and efficiently. Everyone involved is helpful and friendly. More

by ASHLEYM
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Brent Johnson
Dec 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!