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Ken Ganley Nissan Mayfield
Mayfield Heights, OH
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2,670 Reviews of Ken Ganley Nissan Mayfield
Great experience!! I went into the dealership about a car I found online. Dan was very knowledgeable in car sales! He helped me get a loan even though I don't have the b I went into the dealership about a car I found online. Dan was very knowledgeable in car sales! He helped me get a loan even though I don't have the best credit and I even left with the car I wanted that day. He was always very polite and laid back. I had a great experience unlike other places I visited and I highly recommend this dealership! More
Awesome Experience! Couldn't be happier with my experience at Ganley Nissan ! Customer service was great, i called after hours expecting to leave a voicemail for a car I Couldn't be happier with my experience at Ganley Nissan ! Customer service was great, i called after hours expecting to leave a voicemail for a car I'd seen online and to my surprise I spoke with an actual person! In fact, I believe it was the used car manager. He was super knowledgeable and answered all of my questions. When i showed up for the test drive , the car I was interested was clean and waiting for and exactly as described. Everyone was extremely courteous and kind, i highly recommend buying your next car here! More
Best Dealership Alyssa Harris is the best salesperson I have ever had the pleasure of working with. She’s friendly and funny and makes the long process of buying a ca Alyssa Harris is the best salesperson I have ever had the pleasure of working with. She’s friendly and funny and makes the long process of buying a car more enjoyable. I highly recommend anyone looking to buy a Nissan to ask for Alyssa. More
Second car from Ganley Nissan My wife recently leased her second Murano from this dealership. There were some minor glitches, but they were resolved to our satisfaction. Several st My wife recently leased her second Murano from this dealership. There were some minor glitches, but they were resolved to our satisfaction. Several staff members helped to make this a good experience. Special thanks to Steve, Daniel, JaBraun, Mark, Guy and Gary. More
Great people! very very helpful! Made it happen! Me and my wife searched many dealerships until we came across Ganley Nissan. Everyone was so nice. The sales associate Aaron was very helpful, was ab Me and my wife searched many dealerships until we came across Ganley Nissan. Everyone was so nice. The sales associate Aaron was very helpful, was able to answer all our questions, and not once did we feel pressured. And by the end of a very short process , we were leaving with what we wanted, they made it happen!! highly recommend Ganley Nissan More
First car I'm currently leasing 2 cars from the Mayfield Nissan dealership. I worked with Steve and Aaron. They were very professional and helpful for both expe I'm currently leasing 2 cars from the Mayfield Nissan dealership. I worked with Steve and Aaron. They were very professional and helpful for both experiences. They made it a seamless transition for the lease of my daughters first car and even drove it to my house so I was able to surprise her when she got home from school without having to miss work. Definitely recommend this dealership! More
Being ignored I worked with the Sales Manager Aaron Stancato via email until I had a deal worked out with him on a vehicle since I lived so far away from the dealer I worked with the Sales Manager Aaron Stancato via email until I had a deal worked out with him on a vehicle since I lived so far away from the dealership. I got there and Aaron just threw me to a young sales guy who had no idea or care in the world for his job. I test drive the vehicle and bought it. They were suppose to put new tires on my van but once I got home I noticed they were not new. I've been trying to call and email but no response. I'm so upset and regret every second I spent at this dealership. I wouldn't even give them one star but that's the lowest rating I could give. They are crappy to work with! More
RUDE STAFF I was contacted by a woman from Ganley shortly after emailing them and scheduled a test drive. When I arrived at the dealership, I was informed that t I was contacted by a woman from Ganley shortly after emailing them and scheduled a test drive. When I arrived at the dealership, I was informed that the woman did not work at that location and had not contacted them with regards to my interest in the car. Thankfully, I was helped by Sandy who was amazingly courteous and addressed me directly. Unfortunately, when I returned to finish the paperwork I was greeted by several other sales members, who were not interested in talking to me, and when I finally did get their attention they asked me who my parents were talking to about the car, and said "I was lucky to have them buying me a car". I am a 20 year old women and have worked my xxx off to save up for this car, and was really offended to be treated like an idiot child by these salesmen. To make matters worse the attitude other women seemed to be getting in the dealership was even more disrespectful and belittling. Thankfully, Sandy redeemed them when he once more arrived. Basically, if you are young, a woman, or both expect to be treated like a child, insulted or ignored (unless you are lucky and get Sandy), regardless of your existing knowledge of cars. And watchout, because while ignoring you they like to throw a football around the show room. More
Bait and switch... ILLEGAL! I received a mailer from them stating that they would give me $11,000 plus for my car. Keep in mind, my car is worth just over $10,000. I called and t I received a mailer from them stating that they would give me $11,000 plus for my car. Keep in mind, my car is worth just over $10,000. I called and they confirmed that it was indeed a legit offer. I went in yesterday, test drove a couple cars and was ready to buy. It came down to time to deal and I asked where my trade in value was as they only had $5k in that field. They proceeded to dance around saying that it was 'up to,' when in fact, the letter very specifically stated $11XXX. That, my friends, is called bait and switching. That is an illegal marketing practice and has been for years. It wasted 3 hours of my time and the poor salesman's time, who by the way, was excellent. I felt bad for the young kid. Having such dishonest management really hurts his and all the other sales members chances of succeeding, More
Nice vehicle, good price. The wife found a 2010 Rogue that she was interested in so we went there to look at it. The vehicle was as described except it didn't have the moon roo The wife found a 2010 Rogue that she was interested in so we went there to look at it. The vehicle was as described except it didn't have the moon roof, that was not a deal breaker though. The dealership was an average experience with some paperwork that had misspellings and wrong dates but nothing that wasn't fixed promptly. We found our salesperson Rose to be good at her profession, she was very adept and knowledgeable making this car buying experience a pleasure. More