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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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September 28, 2020

The wait was longer than promised for my oil change. Then I was taken to the car wash waiting Area and waited another 30 mins for my car. Then the detailer drove back up to the service center because he wasn More

by nic787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Sep 29, 2020 -

Ken Ganley Kia of New Port Richey responded

We want the best for our customers and I apologize that your recent visit with us wasn't up to our high standards. I will speak with my team to find out what caused these delays. Thank you for your feedback and I look forward to providing a five-star experience next time. Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

September 28, 2020

Service dept has been great since day 1. Matt is a great Service Advisor. Needs no instruction pays attention got me out quick, without wash, knew i didnt want it this time, much appreciated, exc job, left More

by KevinHollyShow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt service advisor corner desk by outside door on left looking outside, John Armstrong
Sep 29, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your continued support, Kevin! It's wonderful to hear that Matt takes care of your concerns and gets you back on the road quickly. Enjoy your day and hope to see you next time at Friendly Kia!

September 27, 2020

came in for oil change, but was told I should get done the 15 thousand mile service, ended up being long 2.5 hour wait; appreciate the free car wash and vacuum; did not get to meet the new service manager More

by Blanka
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Sep 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your feedback as well as your patience. We are grateful to have you as a Friendly Kia customer and love to hear that you drove home in a freshly washed vehicle. We look forward to assisting you next time!

September 25, 2020

I AM ALWAYS PLEASED ST THE SERVICE THAT IS GIVEN AT FRIENDLY KIA OF NEW PORT RICHEY FL. THE STAFF ARE GOOD, COMMUNICATION EXCELLENT AND THE OWNER MR GALICCE, GREETS AND TALKS TO CUSTOMERS. M.C. ROSENS More

by Wingspaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Sep 25, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share your experience! We appreciate your support and are happy to hear that the team delivered such excellent service. Safe travels and we hope to work with you again at Friendly Kia!

Sep 25, 2020 -

Wingspaa responded

YOU MAY FORWARD TO FRIENDLY KIA, ATTN MR VINNIE

September 25, 2020

Joe Clark was very friendly, prompt and finished in a timely manner. He finished the oil change sooner than expected. Joe Vickers was my salesman when he found out that I was there he came into the ser More

by safety29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Joe Vickers
Sep 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting us to get the job done. I am glad to hear that Joe took care of you, and your vehicle during your recent visit to Friendly Kia!

September 24, 2020

Had a super great man that greeted me as soon as I pulled in to dealership ! Had my car fixed and picked up within 3 hours! And no appointment was made. Thank you !!!! More

by cherij464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Englehart
Sep 24, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting Friendly Kia to get the job done. We are glad to hear that our team took care of you, and your vehicle!

September 24, 2020

Dropped off car for first maintance service. Very friendly with check in and pick up. Had my car done in an hour. I am very imopressed! More

by dolphin_crazy68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
female at first desk
Sep 24, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the five-star review! It is great to hear that the team delivered such an efficient service experience. Safe travels and we hope to see you back at Friendly Kia!

September 24, 2020

Always receive the best of customer care at Friendly Kia. Fiendly Kia is the only place I will ever have my Kia Soul serviced! Thanks More

by crsureda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Sep 24, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for your loyalty to Friendly Kia. We're thrilled to hear that our team always takes such great care of your Kia Soul and we look forward to your next visit!

September 24, 2020

Great job as always. Have been there twice now since moving to Florida & both times I was treated very well & taken care of quickly. Keep up the good work. More

by jesshub05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Sep 24, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for your confidence in our team, Jess! We appreciate your business and hope to see you again at Friendly Kia!

September 24, 2020

Great place, staff always friendly and wants to make sure your comfortable for your wait. Also Vince Angelotti did a great job. Took care of me as soon as I showed up. Got my information, told me the wait ti More

by 07livinglife07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelotti, Vince
Sep 25, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! We are so glad Vince provided the exceptional service we pride ourselves on at Friendly Kia, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

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