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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.4
2,251 Reviews

2,251 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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January 07, 2021

Very friendly kind service personnel. On time service and done correctly. Would highly recommend for purchase and service. They can make it happen for you. Five Stars. More

by Michaelftagarelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Angelotti, Cody Brogdon
Jan 07, 2021 -

Ken Ganley Kia of New Port Richey responded

Michael, we are thrilled to have provided you with friendly, high-quality service. Thank you from all of us at Friendly Kia!

January 07, 2021

Almost everyone I met there was just great to me. Especially Joe in sales and Toddee in service! Could not be any more satisfied! Thanks More

by eichner.linda
Recommend Dealer
Yes
Employees Worked With
Toddee Englehart, Joe Vickers
Jan 07, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting our team with your business and taking the time to share your positive feedback! We will pass along your appreciation to Joe and Toddee in particular. We are thrilled that you are a happy Friendly Kia customer and we look forward to working with you next time!

January 07, 2021

My answer is two part. The immediate service people were great as always. The problem I have is all the other employees, office, as well as staff on the floor, were NOT wearing masks, and no one was followi More

by richgkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Jan 13, 2021 -

Ken Ganley Kia of New Port Richey responded

This review is extremely concerning to read. Customer safety is our top priority, and I am very sorry to hear that this was not better reflected in your time working with us. I assure you that your feedback will be addressed properly to prevent this from happening in the future. I understand that we have let you down, but if there is anything more I can do to assist you, please feel free to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

January 07, 2021

I came into the dealership angry. After all said they put two tires and wheel ailement I am happy.thank you have a happy new year More

by huggy7001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Jan 08, 2021 -

Ken Ganley Kia of New Port Richey responded

Thanks for trusting our team to get the job done. Customer satisfaction is our priority and I am glad to hear that you are back on the road in your vehicle!

January 07, 2021

Harry was ready for our appointment. He served us immediately. He was polite, friendly and very knowledgeable. the service department was prompt and helpful. Thanks for taking care of us so well. More

by SUSANDWYER9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 08, 2021 -

Ken Ganley Kia of New Port Richey responded

We are so happy that Harry took such great care of you! Thank you for your confidence in our team at Friendly Kia, and for your kind review. Safe travels!

January 06, 2021

I Took my car in for an oil change also had the tires rotated. The attitude of the service representative was unprofessional to say the least. More

by NightNightSucka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont see his name on the list
Jan 21, 2021 -

Ken Ganley Kia of New Port Richey responded

We strive to deliver friendly and professional service so it was unsettling to see this feedback. I apologize if we left the wrong impression and I am hoping to get some more information regarding your visit so that I can address these concerns. Without a full name, I won't be able to reach you so please consider calling me. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

January 06, 2021

This is our second purchase at Friendly. Otto was are salesman and he was terrific!!!!! New what needed and nothing more!!!! Wish we all wasn't in such a hurry. Would've lived to learn more about the veh More

by MINNIE2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Walsh, Curtis Tucker
Jan 06, 2021 -

Ken Ganley Kia of New Port Richey responded

We are honored to have you as a returning customer! It's great to hear that Otto made your recent purchase so outstanding. Thank you for choosing Friendly Kia and taking the time to share your positive feedback. We look forward to seeing you next time!

January 06, 2021

This dealership is always amazing. They always make sure that you are taken care of. I even bring my other vehicle here to be serviced More

by MOCONNELL317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jozsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Joyner, Joe Dimaggio, Harry Parmar
Jan 06, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for your loyal business and excellent review! We appreciate your confidence in our team and look forward to assisting you next time. - Your friends at Friendly Kia

January 06, 2021

As usual always friendly and a welcome feel when there going back Saturday to have Kia checked for oil hoping for same experience which I am sure will More

by terib0303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jan 06, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for your confidence in Friendly Kia, and for your continued business. We are grateful for your support and look forward to welcoming you back next time!

January 06, 2021

They are amazing always love the customer service always friendly. They take care of Me all the time . I have nothing bad to say!! Thank you. More

by lyndalawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Jan 06, 2021 -

Ken Ganley Kia of New Port Richey responded

It makes our day to hear that you are always so well taken care of by our team! Thank you for putting your trust in us here at Friendly Kia.

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