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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.3
2,226 Reviews

2,226 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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December 25, 2020

Very fast and efficient service appt. continuing their record of outstanding performance.The entire service team was dedicated to providing fast accurate and complete satisfaction More

by DRMANRIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Bryd
Dec 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing such positive feedback about our Service Department! We are thrilled to hear that you can depend on us to keep your vehicle running smoothly and safely. See you next time at Friendly Kia!

December 25, 2020

My experience with Friendly Kia was spectacular. Everyone was so kind and helpful. I will definitely return to Friendly Kia again! They went out of their for me! More

by casey4132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Dec 28, 2020 -

Ken Ganley Kia of New Port Richey responded

Casey - What a fantastic review! It was our pleasure to assist you and we are overjoyed to hear that you're a satisfied customer. Thank you for being part of the Friendly Kia family!

December 24, 2020

friendly, timely, punctual, hospitable, professional, people seem to know what they're doing and know what they're talking about. Everything seems okay. In the future, try not to get customers to pay fo More

by kimberly.harper076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Walsh, Diane Borden, John Schmidt, Jon Michael Coakley, Luis Belen, Mandy Cohrs, Cody Brogdon, Harry Parmar
Dec 24, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you, Kimberly! Here at Friendly Kia, we strive to deliver prompt and professional service and I am glad that came through to you!

Dec 24, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you, Kimberly! Here at Friendly Kia, we strive to deliver prompt and professional service and I am glad that came through to you!

December 24, 2020

Excellent service. Greeted as soon as I arrived. First service took less than an hour and I was very pleased. Everyone was very courteous to me. More

by topa25ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Dec 24, 2020 -

Ken Ganley Kia of New Port Richey responded

It was our pleasure to assist you, and we are delighted to hear that our team provided a five-star experience! Thank you for putting your trust in Friendly Kia and taking the time to leave us such positive feedback. We wish you a safe and happy holiday season!

December 23, 2020

charged me 22 dollars to do a patch on my rear passenger side tire to repair a puncture. Air is still leaking and tire will only hold air for 1.5 days. Needs to go back in to do the job right More

by jimbo.26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Brogdon
Jan 13, 2021 -

Ken Ganley Kia of New Port Richey responded

I'm so sorry to hear that you're still experiencing issues with your tire and for the inconvenience this has caused you. I want to make sure this is properly addressed, so would you please give me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

December 23, 2020

Great service as usual every one is always attentive at our needs, just wish it would not take so long for just an oil change, otherwise all is good More

by EDO-MIRTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Jozsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Brogdon
Dec 23, 2020 -

Ken Ganley Kia of New Port Richey responded

Thank you for the five-stars! We are proud to have earned your business and happy to hear that you had such a successful service experience at Friendly Kia. We appreciate your feedback and are wishing you many safe and happy miles down the road!

December 22, 2020

Very Freindly and helpful. They will work with you on your used car or on a deal for a new one..I will be back More

by garrettdonald1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Matt Cogswell, Cody Brogdon, Harry Parmar
Dec 22, 2020 -

Ken Ganley Kia of New Port Richey responded

Garrett - It's wonderful to hear that you had a positive experience working with our Friendly Kia team. We appreciate your feedback and can't wait to see you again down the road!

December 22, 2020

Was accommodated easily, explained what was needed, no pressure added when I didn't get all services presented, maintained scheduled as stated, sent my home on time More

by martin.edwardsclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Dec 22, 2020 -

Ken Ganley Kia of New Port Richey responded

This is exactly the feedback we hope to see. Thank you so much for trusting your vehicle with our Friendly Kia team! We look forward to assisting you next time.

December 22, 2020

Went in for rim repair. Once again not disappointed. Harry is on point when scheduling appointment. Always friendly and courteous. Service lobby is always clean as are the restrooms. More

by tambob2336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Dec 22, 2020 -

Ken Ganley Kia of New Port Richey responded

We couldn't have asked for better feedback! It's wonderful to hear that Harry took such good care of you and your vehicle. Thank you for coming to Friendly Kia for your rim repair!

December 22, 2020

There have been improvements in the staff and process over the years but the facility is still old and outdated. Also, the restrooms are always extremely dirty and un-sanitary. More

by scanman43
Recommend Dealer
No
Employees Worked With
Cody Brogdon
Jan 13, 2021 -

Ken Ganley Kia of New Port Richey responded

This is a disappointing review to read. We do strive for exceptional service here, and I will be sure to share this feedback with my team and work to improve our facility ven further going forward. If there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

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