Ken Ganley Kia of New Port Richey - Service Center

Always treated courteously by each employee I encountered. Requests were respected and were quickly adressed encountered. Requests were respected and were quickly adressed More

Very courteous, efficient and welcoming! . From the initial drop off for service , as a walking,, to the check out the staff was phenomenal! Thank you. . From the initial drop off for service , as a walking,, to the check out the staff was phenomenal! Thank you. More

My purchase of a new 2023 Kia Sportage SX in early June of 2022 was smooth and efficient at only 2 hours as I had already researched and test-driven models. I put a lot of miles on my cars (100K on this o of 2022 was smooth and efficient at only 2 hours as I had already researched and test-driven models. I put a lot of miles on my cars (100K on this one) so regular maintenance is a must. I may do oil changes elsewhere during travel, and will install engine and cabin filters myself, but the dealer service has been outstanding and reliable so I use them often. Also, the continuity of the service advisor, Harry Parmar, has tracked recommended service items I had deferred on the previous visit. More

Your personnel in Service, Cashier, and at the Sales floor are customer focused and listen to customer concerns. Thank you. floor are customer focused and listen to customer concerns. Thank you. More

I feel compelled to warn folks about the terrible experience I had at Ken Ganley of New Port Richie on June 12, 2024. Took my car in for an oil change and to have the theft protection added to my S experience I had at Ken Ganley of New Port Richie on June 12, 2024. Took my car in for an oil change and to have the theft protection added to my Sorrento. Ended up with a quote for lots of repairs - chose to make some of them. But the issue that occurred was with the simplest of car maintenance tasks - changing the oil. Within a mile of leaving the dealership, my oil light came on. On my way back to the dealership to see why the heck my oil light was on, the check engine light came on. After an inspection, the service manager told me that a bad oil filter (which they installed) was preventing oil from going to the engine. So....if you expect to have someone check to see if oil is actually going to the engine after an oil change, do not take your vehicle to this dealership for an oil change. The service tech attempted to give me a coupon for a free oil change in the future, but I demanded a refund for the careless and potentially engine ruining work they had done changing my oil as I will never return to any service center that cannot properly change the oil in my vehicle. So much for taking my Kia to the dealership for the best service - never again! Based on this experience, I will never return to this dealership for service or to purchase a vehicle. More

Stopped by to set up an appointment for and oil change, the 60,000 mile service, brakes, tires and a few other things and was pleasantly surprised when Larry Rosecrants said they could start working on my the 60,000 mile service, brakes, tires and a few other things and was pleasantly surprised when Larry Rosecrants said they could start working on my car that day. Kia even got me a ride home and picked me up the next morning to get my car. Everything was done perfectly and the wash they gave my Niro made it look brand new and had me looking twice to make sure it was actually my car. They even fixed an annoying whistling sound I'd mentioned which turned out to just be a grommet that was knocked off by some road debris that hit the undercarriage. My car runs like new and I'll be taking my wife's Niro in for some TLC soon. Wouldn't take my cars anywhere else. More