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Ken Ganley Kia of New Port Richey

New Port Richey, FL

4.4
4,819 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need. Come to Friendly Kia in New Port Richey and let us show you how amazing a Kia vehicle truly is.
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5819 U.S. Hwy 19

New Port Richey, FL

34652

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Showing 4,819 reviews

January 14, 2021

I can’t complete the review since I don’t know the receptionists name or recognize it as familiar. Without this name, your survey will not complete. Harry was my service manager and I was very pleased More

by skybird.924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Suiters, Harry Parmar
Jan 14, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback! We are glad to see these kind words about Harry, Craig, and the receptionist you worked with. Our team at Friendly Kia appreciates you trusting us with your auto service needs.

January 13, 2021

Really satisfied, good customer service friendly atmosphere good attention understand customer needs no herdsmen easy going place good in manegin time good deals grate cuality cars More

by richardmarrero..
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Walsh, Amgad "JB" Khalil
Jan 13, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for your glowing review of Friendly Kia, Richard! We couldn't be happier to have you as a customer and we hope to work with you again down the road. Have a wonderful day!

January 13, 2021

They live up to their name (friendly). I have been driving for over 70 years and they are the best! I highly recommend them for both sales and service. More

by moconnor05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Walsh, Diane Borden, John Schmidt, Matt Cogswell, Cody Brogdon, Harry Parmar
Jan 14, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to review us! We strive to deliver a seamless customer experience, and it is wonderful to hear that this has been reflected in your time working with us. Safe travels, and we hope to see you back at Friendly Kia!

January 13, 2021

When my battery died I called Keenan Smiley and he was able to get my car in the next day. Within a reasonable amount of time my car wasn't only finished but returned to me freshly washed. I've never More

by jtraddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Jan 14, 2021 -

Ken Ganley Kia of New Port Richey responded

We're so glad we were able to help you out in a pinch, Joe! It's wonderful to hear that Keena and the rest of our service team took such good care of you and your car. We're so grateful to have you as a loyal Friendly Kia customer - thank you for coming to us for your battery repairs!

January 13, 2021

Took 2.5 hours for oil change to which I had an appt.and on top of that stating my battery is low an new needed for 245.00 I went an got 2nd option and battery is good to which I saw with my own eyes on the More

by blaflah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harry Parmar
Jan 28, 2021 -

Ken Ganley Kia of New Port Richey responded

I'm concerned to see this feedback, as it is never our intention to mislead or inconvenience our customers. I'd appreciate the chance to speak with you directly so I can learn more about what happened here. Would you please consider giving me a call when you have a moment? Thank you, Gene Byrd - Fixed Operations Director - 727-569-1929

January 12, 2021

Sales service good. Vehicle showed low break fluid at 150 miles. Neede 6-9 oz. issue with dealer prep? Low rating because of brake issue More

by Mjwusda
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Washington , Curtis Tucker
Jan 13, 2021 -

Ken Ganley Kia of New Port Richey responded

We do strive for thorough and knowledgeable service here, and I would be more than willing to speak with you directly about the issue with your brakes to see what we can do to make this right. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

January 12, 2021

I had an awesome experience at Friendly Kia. Every person I talk to was very friendly and made me feel that I was the most important customer of the day. More

by deanna.dalpian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Jozsa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Sizemore
Jan 12, 2021 -

Ken Ganley Kia of New Port Richey responded

Deanna - It makes our day to hear that you received the personalized service you deserve at Friendly Kia. Thank you so much for supporting us with a wonderful review! We hope that you love your new car.

January 12, 2021

Everyone was pleasant and the service was done in a timely manner. My service agreements were honored and the complimentary car wash and vacuum was prefect. Thank you friendly Kia. Hope this level of More

by lisaaruvelas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot
Jan 13, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for giving Friendly Kia your business and recognizing the dedication of our team! It was our pleasure to assist you and we look forward to welcoming you back for top-notch service in the future. Have a wonderful day!

January 11, 2021

Always friendly, Always professional and my car always is cleaner on my way home! I love friendly Kia,they are the best! Wouldn't go anywhere else! More

by thecripster4doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon
Jan 11, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for your loyal business and excellent feedback! We are grateful to have you as a Friendly Kia customer and look forward to welcoming you back next time.

January 11, 2021

Well it’s been the second time in to have my steering (ratcheting) issue looked at and as soon as I left it was still ratcheting causing me to over correct going down the road. I told them I was going on More

by rsmith761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Schmidt, Cody Brogdon
Jan 26, 2021 -

Ken Ganley Kia of New Port Richey responded

This is a concerning review to read. Customer safety is our number one priority here, and I would certainly like to speak with you directly and ensure we get this steering wheel issue resolved for you. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

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