Ken Ganley Kia of New Port Richey

This dealership completely exceeded my expectations. They made me feel like family and really went the extra mile to get a deal done. Sales consultant Otto Villalta and General manager Mr. Nacer were tr They made me feel like family and really went the extra mile to get a deal done. Sales consultant Otto Villalta and General manager Mr. Nacer were true professionals through the entire process. These guys are: patient, knowledgeable, efficient and willing to accommodate your needs. I would highly recommend this car dealer to anyone looking for a vehicle. More

Antes de comprar la atencion es excelente. Después el vendedor simplemente dice que el no tiene nada que ver, que es cosa del financista, y el financista dice que es cosa del vendedor. Fidel A Después el vendedor simplemente dice que el no tiene nada que ver, que es cosa del financista, y el financista dice que es cosa del vendedor. Fidel Alfonso el vendedor me prometió un OTD y al firmar este era mas de 3 mil dolares por encima. El financista Eric me puso una garantia sin preguntar, como acostumbran en todos los dealer. El GAP me habia asegurado Fidel que estaba incluido en el OTD, incluso fue lo que firmé, pero luego lo agregaron aparte. Fidel que trabaja hace mas de 5 años como vendedor de autos, dice que "no sabia", lo cual no creo y ofreció disculpas pero no parecian sinceras. El Manager de Fidel, no se su nombre, sinceramente lo que es atención al cliente no es uno de sus fuertes, practicamente no te deja hablar y te dice que es asi, que si no me gusta puedo ir a otro dealer, y se va y te deja con la palabra en la boca. Los precios en la Web supuestamente tienen un descuento, pero luego te meten el Kia Genley Advantage obligado, aunque no quieras, por lo que el precio real no es publicado. Al dia de hoy no conozco un dealer que sea transparente con lo que te prometen. More

Sam was awesome and the car I love. This was first time I bought a car. This was first time I bought a car. More

Be very careful — hidden fees buried in total price. I purchased a vehicle here and later discovered they had included extra fees that were never clearly explained or itemized. These charges were qui I purchased a vehicle here and later discovered they had included extra fees that were never clearly explained or itemized. These charges were quietly buried in the total price, making them easy to miss unless you scrutinize every number. It felt deliberately misleading. They also advertised the car as Certified Pre-Owned, but it clearly hadn’t been thoroughly inspected — small issues showed up immediately after purchase. When I brought the car back, they dismissed most of the problems as normal wear. The overall experience felt deceptive. Double-check every line of your paperwork and don’t take anything at face value. I would not buy from this dealership again. More

Went for a tire rotation and an oil change. It was an awesome experience great job!!! It was an awesome experience great job!!! More

Livia was great to work with, she had a great attitude and worked with us to get a great deal!! and worked with us to get a great deal!! More

I'm so happy that I purchased my KIA from ken Ganley since I got the car everything has been the best the treatment of the people and the kindest and now I went for the first oil change and everything w since I got the car everything has been the best the treatment of the people and the kindest and now I went for the first oil change and everything was perfect great service and very friendly staff hear at Ken Ganley is nothing but the best More