Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ken Ganley Kia Mentor - Service Center

Mentor, OH

4.5
502 Reviews
Call Service Center (440) 953-1000

502 Reviews of Ken Ganley Kia Mentor - Service Center

Sort by
April 18, 2023

Rebecca was very helpful and explained my issue and the options exceptionally. I was very satisfied with my experience. More

by Djbrusty66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2023

Very courteous and helpful. Kept me up to date with the progress on my car and let me know when it was done. More

by WBELL23@ICLOUD.COM
Recommend Dealer
Yes
Employees Worked With
Mick Linder
Report | Print
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2023

this is my 7th car bought at Kia of mentor and the experience has been excellent the last several years. More

by SLILLASH@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Jack Globokar
Report | Print
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2023

Very friendly just don't like how my car turned out when I was able to take it home there was broken glass under seats and my daughter is allergic to dogs and looked like there was dog hair everywhere More

by ALLYCPENGUIN123@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Cara
Report | Print
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 17, 2023

On time and relaxing and explained everything done and they washed my car before I left More

by Toni Aplis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula
Report | Print
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi Toni, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2023

Great customer service and service was completed in the time estimated. Very friendly people in service as well as in sales. More

by dtsengas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski, Michael Ross
Report | Print
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

April 13, 2023

Gary was very knowledgeable, courteous, professional and personable. I'm glad he handled my service appt. For me. More

by Bonkers
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi Bonkers, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2023

It was a good experience I think your asking alot I gave all 5's More

by RONALDKASUNIC@SBCGLOBAL.NET
Recommend Dealer
Yes
Employees Worked With
Zach P
Report | Print
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2023

Always great customer service Erica is wonderful and always explains everything in detail Quick and efficient More

by ADIRK28@ICLOUD.COM
Recommend Dealer
Yes
Employees Worked With
Erica Hughes
Report | Print
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

April 09, 2023

all the staff was fast, friendly, and courteous. The young lady at the front desk was very helpful. More

by Josh Parisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsey Padula
Report | Print
Apr 25, 2023 -

Ken Ganley Kia Mentor responded

Hi Josh, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
34
35
36
...
51