Ken Ganley Kia Mentor - Service Center

Every salesperson was courteous and friendly. Service department is always friendly and answers questions regarding what needs completed next t keep my Forte in good driving condition. Service department is always friendly and answers questions regarding what needs completed next t keep my Forte in good driving condition. More

Clean. Polite. Efficient. Zack escorted me to the lounge and offered a beverage. Car was. Polite. Efficient. Zack escorted me to the lounge and offered a beverage. Car was. More

Everything went great and was easy to do. It was fast as well on the day o was there It was fast as well on the day o was there More

I had service done to my Kia Sportage on May 18, 2023. The service center was excellent. Mike kept me up to date on my car and what was needed. They checked all the recalls and completed an all-point rev The service center was excellent. Mike kept me up to date on my car and what was needed. They checked all the recalls and completed an all-point review. Thorough service and the estimated amounts were exact. Clean environment. More

This is the worst dealership Ken Ganley in Mentor I will never do business with them again once I get my car back from service bad business.. never do business with them again once I get my car back from service bad business.. More

have all service done here and always pleased. courteous and work done in a timely manner and good the first time. courteous and work done in a timely manner and good the first time. More

The vehicle service was done in an efficient timeframe and the service manager was well informed and helpful. I will definitely get my car serviced here again. and the service manager was well informed and helpful. I will definitely get my car serviced here again. More

4 Everything went pretty well I wish the Wi-Fi worked better and I wish someone kept me posted about the process and when my car would be ready it took three hours to get an oil change better and I wish someone kept me posted about the process and when my car would be ready it took three hours to get an oil change More

Frustrated. I made an appointment 2 weeks ago for an oil change and tire rotation for 9am. I showed up at 8:55am. There are 4 cars in the service area in front o I made an appointment 2 weeks ago for an oil change and tire rotation for 9am. I showed up at 8:55am. There are 4 cars in the service area in front of mine. My car is taken for the service at 9:50 for a scheduled appointment at 9am. So does that mean that everybody ahead of me had an appointment? I doubt it. If I had an appointment and the others did not I should have gone ahead of them otherwise why bother to schedule an appointment! More

I am very happy with my experience l. Everyone is kind, responsive and helpful! Noah is the best! Everyone is kind, responsive and helpful! Noah is the best! More