Ken Ganley Kia Mentor - Service Center

The work was done as promised and timely and they were courteous with me. I’m satisfied courteous with me. I’m satisfied More

Kyle was amazing along with the rest of the staff I will continue to use their service continue to use their service More

Service rep was awesome even though she was very busy and was very understanding even.though I pulled into the wrong lane. was very understanding even.though I pulled into the wrong lane. More

Always helpful and a great experience. The staff is attentive and make sure any questions and/or concerns I may have are taken care of before I leave. The staff is attentive and make sure any questions and/or concerns I may have are taken care of before I leave. More

Dealer provided drinks and a comfortable seating area. Along with some entertainment. A tv and WiFi. Along with some entertainment. A tv and WiFi. More

I had some major work done over a few visits at Ganley Mentor Kia. The team was phenomenal, lead my the service rep, Rebecca Banks. She is the most professional rep I have ever met. She keeps you informe Mentor Kia. The team was phenomenal, lead my the service rep, Rebecca Banks. She is the most professional rep I have ever met. She keeps you informed throughout the process and she treats you as if you are her only customer. She insures the tech team exceeds your expectations and she monitors them throughout the process. That way she knows (personally) what is happening with your vehicle and can guide the service being done. I cannot say enough great about her and the service team at Ken Ganley Mentor Kia. More

MICK IS A GREAT ASSOCIATE. HE ALWAYS GREETS ME WITH A SMILE AND ANSWERS ALL MY QUESTIONS. I ASKED HIM TO ADJUST THE VOLUME ON THE GPS so I can hear it while the radio is playin HE ALWAYS GREETS ME WITH A SMILE AND ANSWERS ALL MY QUESTIONS. I ASKED HIM TO ADJUST THE VOLUME ON THE GPS so I can hear it while the radio is playing. More

I was impressed by the efficiency despite the large number of customers. Erica, service assistant, was especially helpful. Explaining exactly what was happening with my car and keeping me informed as t number of customers. Erica, service assistant, was especially helpful. Explaining exactly what was happening with my car and keeping me informed as to when car would be ready. She was very friendly as well as helpful. More

I heard a noise from my car & I thought I would get it checked out. checked out. More

My 1st oil change was a ridiculous amount of $79 + tax. The customer service person who checked me in spoke fast and mumbled, even after I questioned her several times. They called & said my car was ready The customer service person who checked me in spoke fast and mumbled, even after I questioned her several times. They called & said my car was ready for pickup. When I arrived, 45 mins later, I had to wait another 15 minutes because it hadn’t been through the car wash yet. Poor customer service. I will take my service work elsewhere in the future. More