Ken Ganley Kia Mentor - Service Center

They were very professional and very quick to ask me whay I needed and sorted out my appoint I needed and sorted out my appoint More

Fast prompt service appointments. Recommend this dealer for their sales and service accommodations Always willing to meet your needs Recommend this dealer for their sales and service accommodations Always willing to meet your needs More

I absolutely love the service the price the nice lounge. They bring your car back washed and clean They bring your car back washed and clean More

For the last five years or more this dealership has done some great work on my Kia Optima. The kia organization Has done a superior job of letting car Owners know about items that need to have their car rec some great work on my Kia Optima. The kia organization Has done a superior job of letting car Owners know about items that need to have their car recalled and fixed. All the repairs have been fixed quite well And they have been fixed on time. Late last year I had a major fault with my engine and the Kia corporation Said that they would replace my engine at no cost to me. Better yet, The Mentor dealership replaced my engine in two weeks. More

Good service good tech advice and thanks to Erica. I’ll go back there again. I’ll go back there again. More

Wonderful car service and excellent customer service! Every time! I am very grateful for the care and peace of mind. Every time! I am very grateful for the care and peace of mind. More

The service was quick and efficient. The waiting area was comfortable and I enjoyed a nice cup of coffee. The waiting area was comfortable and I enjoyed a nice cup of coffee. More

Service is difficult to reach by phone. Service adviser was dismissive and arrogant of our concerns possibly due to a lack of knowledge about our EV vehicle. We did connect with an excell Service adviser was dismissive and arrogant of our concerns possibly due to a lack of knowledge about our EV vehicle. We did connect with an excellent customer service rep at KIA who addressed the issues with our vehicle and will presumably follow up with KIA. Service department also seemed understaffed because we watched our vehicle sit for 12 minutes after service and wash. More

Horrible service department. They missed obvious things on my car and even damaged it when I dropped it off for a routine service. They are incredibly difficult to deal with. I'v They missed obvious things on my car and even damaged it when I dropped it off for a routine service. They are incredibly difficult to deal with. I've used this dealership for years, but I won't be using them anymore. More

Service department was fabulous! This was my first service appointment and I was very pleased with the speed and efficiency. The customer service was top notch! . This was my first service appointment and I was very pleased with the speed and efficiency. The customer service was top notch! . More