501 Reviews of Ken Ganley Kia Mentor - Service Center
Quick and efficient service dept. staff was extremely helpful and pleasant to work with here staff was extremely helpful and pleasant to work with here More
Terrible experience. Overcharge for parts. Charges over $100 more than Kia’s own website. Poor customer service. Didnt even wash my car afterwards although they tol Overcharge for parts. Charges over $100 more than Kia’s own website. Poor customer service. Didnt even wash my car afterwards although they told me they did. I was so aggravated didn’t even notice until I got home. They have lost my business. More
Awesome, Awesome, Awesome, Awesome, Awesome, Awesome, Awesome, Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome, Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome More
I'm new to the dealership and my soul is a 2010. I appreciate your friendly and concerned staff understanding that I want to keep my car and are willing to help me do that. Thanks. I appreciate your friendly and concerned staff understanding that I want to keep my car and are willing to help me do that. Thanks. More
Couldn’t get a call back all day. Then when they finally called me after I contacted them 4 times they tried to tell me servicing my car would be over 3k. Found a local mechanic to to Then when they finally called me after I contacted them 4 times they tried to tell me servicing my car would be over 3k. Found a local mechanic to to the exact same thing for half. Acted like not calling me back was a good way to conduct business. Have the courtesy to deliver bad news. Not stretch it out until the end of day. You had my car. I had to make 2 arrangements to get home and then back there. Would have liked to just paid for 1 ride but I paid for 2. Then I paid almost $500 for them not fixing a thing. Bravo in ripping me off. More
Ken Ganley did excellent job on my car. Things were done in a timely manner to my satisfaction Things were done in a timely manner to my satisfaction More
Friendly associates. Customer service oriented. Get waited on immediately and keep you updated on service if you are staying at the dealership while car is being worked o Customer service oriented. Get waited on immediately and keep you updated on service if you are staying at the dealership while car is being worked on More
I bought my Kia Forte GT from Ken Ganley Mentor a year ago. Very satisfied with the car, the salesperson, and the price. Took it in for servicing today. Rebecca was a joy to work with! ago. Very satisfied with the car, the salesperson, and the price. Took it in for servicing today. Rebecca was a joy to work with! More
I had Erica as my service advisor and she was wonderful. She’s always so helpful every time I have her. She’s always so helpful every time I have her. More
Great service department. Friendly, helpful, and knowledgeable. Erika is especially incredible at making sure you are taken care of from start to finish and providing helpful Friendly, helpful, and knowledgeable. Erika is especially incredible at making sure you are taken care of from start to finish and providing helpful advice for future services. More