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463 Reviews of Ken Ganley Kia Mentor - Service Center
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December 18, 2024
Service was great. My service rep got me in and out. He also did a good job at explaining another technical issue I was having that could not be fixed right now. My service rep got me in and out. He also did a good job at explaining another technical issue I was having that could not be fixed right now. More
by glkman16
Employees Worked With
December 17, 2024
Took my new Carnival in for its first oil change. Was told to give them 90 minutes, and they were finished in just about a hour. And they washed my MPV! Was told to give them 90 minutes, and they were finished in just about a hour. And they washed my MPV! More
by maryjogurry
Employees Worked With
December 02, 2024
You want be disappointed. All so kind and friendly.Outstanding customer service.Always our to go to.Thank you all. All so kind and friendly.Outstanding customer service.Always our to go to.Thank you all. More
by Gloria P
November 25, 2024
Very pleasant. On time. Keep us updated. No repairs done without our knowledge first. Will return On time. Keep us updated. No repairs done without our knowledge first. Will return More
by kimberlycottle3
November 14, 2024
This was my first time waiting at the Mentor KIA dealership for service. The atmosphere was pleasant and my Service Advisor Erica was great. Thank you. dealership for service. The atmosphere was pleasant and my Service Advisor Erica was great. Thank you. More
by rhondad9367
Employees Worked With
November 14, 2024
Kyle Eddy is amazing, he took the time to make sure my problem was taking care of. My car had an on going problem but Kyle never gave up until the issue was resolved. If it wasn't for Kyle and his dedic problem was taking care of. My car had an on going problem but Kyle never gave up until the issue was resolved. If it wasn't for Kyle and his dedication I probably would have went somewhere else. I tell everyone that says they are going to Kia. Make sure you ask for Kyle.. More
by smallmamma65
November 10, 2024
People are nice and courteous in the service department very prompt didn’t have to wait long for an oil change. very prompt didn’t have to wait long for an oil change. More
by troycrissey
Employees Worked With
November 08, 2024
Seems like a lot of issues with the Parts Department! Not having the parts needed, at the time of the Customers Appointment. Not having the parts needed, at the time of the Customers Appointment. More
by Slick
Employees Worked With
October 22, 2024
Slowest service department I have ever experienced in my life. How does an oil change take 4 hours, be so for real. life. How does an oil change take 4 hours, be so for real. More
by BC
