Ken Ganley Kia Mentor - Service Center

I recently moved from Tucson, Az to the Cleveland, Ohionarea and ran into car troubles with my 2019 Kia Forte. Co workers at UH Lake West suggested Ken Ganley Kia. I was expecting the worse since the Ohionarea and ran into car troubles with my 2019 Kia Forte. Co workers at UH Lake West suggested Ken Ganley Kia. I was expecting the worse since the engine light was on, sporadically cutting off and idling rough. The service department, specifically Mick was very professional, through and quick to detect the problem..The cost as much less than i thought and I was giving a rundown of what I need to get worked on in the near future. So Proud of them. Definitely my spot for all my auto repairs andto recommend service. More

Worked with Brian to ensure a few minor errors were all worked out. He was extremely responsive and made himself available every step of the way. worked out. He was extremely responsive and made himself available every step of the way. More

Quick and efficient service. All work seems good. Comfortable waiting area and pleasant staff members. All work seems good. Comfortable waiting area and pleasant staff members. More

The service was great for oil change and recall. The service representative was professional and kind The service representative was professional and kind More

Service was great. My service rep got me in and out. He also did a good job at explaining another technical issue I was having that could not be fixed right now. My service rep got me in and out. He also did a good job at explaining another technical issue I was having that could not be fixed right now. More

Took my new Carnival in for its first oil change. Was told to give them 90 minutes, and they were finished in just about a hour. And they washed my MPV! Was told to give them 90 minutes, and they were finished in just about a hour. And they washed my MPV! More

You want be disappointed. All so kind and friendly.Outstanding customer service.Always our to go to.Thank you all. All so kind and friendly.Outstanding customer service.Always our to go to.Thank you all. More

Very pleasant. On time. Keep us updated. No repairs done without our knowledge first. Will return On time. Keep us updated. No repairs done without our knowledge first. Will return More

This was my first time waiting at the Mentor KIA dealership for service. The atmosphere was pleasant and my Service Advisor Erica was great. Thank you. dealership for service. The atmosphere was pleasant and my Service Advisor Erica was great. Thank you. More