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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,410 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,410 reviews

October 24, 2024

We drove an hour and a half to talk to them. Ashley set up everything. She text and called us to see what we had in mind. We then talked to Simon. He worked hard to get what we needed out of our More

by Beemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marko Jokanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Globokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Tuikka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Pirrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Oct 25, 2024 -

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2024

Marques greeted my wife and I with the upmost respect and courtesy when it came to buying this vehicle. no pressure to buy and all around great experience for this highly recommended salesman thank you Marqu More

by huttondennis2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Jokanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marley Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2024

Slowest service department I have ever experienced in my life. How does an oil change take 4 hours, be so for real. More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Zaucha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 22, 2024

My review was removed with again lies. This dealership lied to me and took complete advantage selling me a damaged vehicle. They promised to fix the paint marks on the window trim and neve More

by javajiver58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicholas Zaucha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 21, 2024

Marques was absolutely amazing and considerate. Made me feel at ease throughout the entire Process. THE EPITOME of thenperfect Gentleman. Thank you for my 2025 KIA Seltos S AWD. Thank you Mike and More

by Lyndze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Jokanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Globokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2024

They were very professional and very quick to ask me whay I needed and sorted out my appoint More

by Davelopez414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ken Ganley Kia Mentor responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2024

Awesome customer service! He did everything to make the deal professional and efficient! Nice job! More

by Julie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Pirrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Berezan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Ken Ganley Kia Mentor responded

Hi Julie, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2024

Marques was great and got me in the car I wanted. And he sold my parents a Telluride 2 weeks ago. This is the best experience and the best person to buy from. Thank you Marques and Ken Ganley Kia Men More

by Jamadden45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Jokanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2024

Fast prompt service appointments. Recommend this dealer for their sales and service accommodations Always willing to meet your needs More

by tlmille159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 18, 2024

Dmitry was very knowledgable about the car buying process and he made this experience very easy and enjoyable for me. More

by andrewjw97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Globokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Berezan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

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