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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,472 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,472 reviews

December 31, 2024

I would give it a zero if I could. Made an appointment to purchase a vehicle .. even called to let them know I was on my way a little earlier .. I get there and they said they sold it! More

by rmullins25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam
Jan 01, 2025 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 31, 2024

Marques was a breath of fresh air. Thanks to him, I bought a car right off the showroom floor. And honestly I don't give a xxxx of I got a car same day or not. His vibe and demeanor br More

by Sugar Crayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2024

Worked with Brian to ensure a few minor errors were all worked out. He was extremely responsive and made himself available every step of the way. More

by Joe V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ken Ganley Kia Mentor responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 30, 2024

Quick and efficient service. All work seems good. Comfortable waiting area and pleasant staff members. More

by Josh D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ken Ganley Kia Mentor responded

Hi Josh, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2024

Noah was amazing and made everything so easy! I would highly recommend Kia of Mentor. More

by Stacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Globokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ken Ganley Kia Mentor responded

Hi Stacy, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

December 30, 2024

My Experience at the dealership with Ryan was excellent! Great staff, quick as well efficient More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Zaucha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Jokanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Goulette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ken Ganley Kia Mentor responded

Hi Joe, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2024

Awesome, no pressure. Explained everything about the process and all your sales and your hours. More

by Kmorton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2024

I came with my family to get a Kia and Marques took care of us and was amazing! He stayed late and even detailed the car himself to ensure the best customer service. He went above and beyond and would More

by Jada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2024

Overall experience was great. Marques was as advertised. The physical dealership itself could be updated. Otherwise - no issues whatsoever. More

by jreahess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Ken Ganley Kia Mentor responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

December 29, 2024

Marques went above and beyond on my entire experience! ! I will revisit KIA for our next purchase and will be sure ask for him. Exceptional individual!! More

by HESSJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Ken Ganley Kia Mentor responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

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