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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,393 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,393 reviews

February 13, 2024

Very professional, he found out my wants and needs and in and out within 2 hours More

by miller40gales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 13, 2024

Had a great experience. Even though car shopping can be stressful Marques made the process stress free and was very helpful. Even drove me to another lot to look at the veh More

by If6ur65556
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis
Feb 16, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

February 13, 2024

Marques Moore has a great personality and a wonderful smile. One of the best customer service rep I have ever experince. He went the extra mile to explian things to my son Thomas. He went out of his to p More

by scox9559
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

February 13, 2024

A low pressure dealer. Reasonable cost autos. Friendly and knowledgeable staff. Good mix of vehicle types providing a good mix of options. More

by Thad Greer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marley Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Henry
Feb 16, 2024 -

Ken Ganley Kia Mentor responded

Hi Thad, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 12, 2024

I got there at 10:52 am with my toddler I sat in the car because it was cold. The lady kept checking in other cars until I rolled down the window and asked why was she skipping me? She only replied I am the More

by Jhannetj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Ken Ganley Kia Mentor responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to us at (440) 953-1000 to speak to our manager directly.

February 11, 2024

My recent experience with Ken Ganley Kia in Mentor Ohio was awesome! My salesman Marty was the best! Very knowledgeable and friendly! I’d recommend him Kia in Mentor to anyone. Great experience! More

by Opie1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Albee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Thanks for the recommendation, and have an amazing day!

February 11, 2024

Simon Pirrello did an awesome job! He was very attentive and helped use get exactly what we wanted. Sean and Tony in management made certain we were happy and let us know that they wer More

by Pubber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Pirrello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis
Feb 13, 2024 -

Ken Ganley Kia Mentor responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 10, 2024

Needed an emergency fix to keep my vehicle running and on the road. They got me in to service right away and fixed the problem. Fast, friendly service. More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 08, 2024

Great service and very helpful on any questions that I inquired about. Called back a few times to make sure everything was going well. More

by richgalicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage Geers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

February 07, 2024

I went in for an oil change. I was taken care of immediately and kept in the loop. Very pleasant woman and very helpful. Thank you. More

by lori s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Ken Ganley Kia Mentor responded

Hi Lori, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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