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Ken Ganley Kia Mentor

Mentor, OH

Overview
Employees
Reviews
Vehicles
4.7
1,479 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,479 reviews

March 29, 2024

Marques is super friendly, very professional and really easy to work with. He makes the hassle of car buying straight up painless. He was an absolute pleasure to work with, will definitely recommend him. More

by Daniel ickes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Ken Ganley Kia Mentor responded

Hello Daniel Ickes, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2024

Very professional staff, the gentlemen that assisted me was helpful and very very customer focused. More

by ted.brink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski, Michael Ross, Rebecca Banks
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Mar 30, 2024 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2024

Great service at Mentor Kia. The work was completed on my car within a reasonable time. Thanks More

by Will’s Forte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2024

Vic was the best service consultant I have ever had. He was so kind and attentive to my needs. What a pleasure to encounter such professional for a service appointment. Will ask for him in the future! More

by shearsbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic
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Mar 29, 2024 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We hope you have a great day!

March 28, 2024

When I tell you I'm lost for words. MARQUES MOORE deserves his flowers because I did not think I could get a vehicle at such a great payment with my situation. My sister will be getting More

by Denisemlee01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2024

Working with Kyle is consistently delightful. He welcomes you warmly, attentively addresses your concerns, and goes above and beyond to assist in any way possible! More

by T_Taddeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We hope you have a great day!

March 27, 2024

Awesome experience! Friendly, respectable and fast reliable service. I definitely will recommend this location to others. More

by elondai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Gough
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Mar 29, 2024 -

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

March 23, 2024

Took my car in for regular maintenance. Mick was very friendly, kind and efficient. He explained everything to me. More

by jeanne0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
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Mar 25, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you so much for the positive review! We are always happy to assist you if anything else comes up. Take care!

March 22, 2024

The staff rushes you along. My sales girl told me I would talk to the guy about my interest rate. Once o got to the guy, he said it had already been decided and there was nothin More

by Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eugene Gritsenko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cara Niedzalkowski, Sandy Reed
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Mar 24, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 22, 2024

Erica in service goes over and beyond. She is so professional and caring for her customers. More

by erik.p.bieznieks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2024 -

Ken Ganley Kia Mentor responded

Hi Erik, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! We are always more than happy to assist you if anything else comes up. Take care!

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