
Ken Ganley Kia Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,471 reviews
The dealership was very polite and professional Ryan was very helpful l would recommend this dealership to other people very helpful l would recommend this dealership to other people More
Marques Got me in and out. He helped me when I needed it the most. My vehicle broke down and a few days later I’m getting a brand new 2025 K4. If you want someone who’s not goi He helped me when I needed it the most. My vehicle broke down and a few days later I’m getting a brand new 2025 K4. If you want someone who’s not going to take advantage of you, someone who truly and genuinely cares about your needs. Check out Marques Moores Dealerrater reviews and see why you should work with him More
Marques at Kia made the entire process unbelievably smooth from start to finish. From the moment I walked in to the moment I had the keys in hand, everything was seamless—no bumps, just all green light smooth from start to finish. From the moment I walked in to the moment I had the keys in hand, everything was seamless—no bumps, just all green lights! I’m truly grateful and highly recommend you go see him. More
I had a great experience with Marques Moore. I was nervous when I walked in but Marques provided deals and comfort that I never thought existed in dealerships. Look into his Google reviews. You I was nervous when I walked in but Marques provided deals and comfort that I never thought existed in dealerships. Look into his Google reviews. You will see why this is THE MAN TO SEE. THANK YOU SO MUCH MARQUES FOR MY BRAND NEW KIA SOUL More
I took my daughter’s car in today to get a an oil change…no issues there. Got called to come pick it up. Got there and they cannot find the keys. Then they cannot find the car. Then they asked me change…no issues there. Got called to come pick it up. Got there and they cannot find the keys. Then they cannot find the car. Then they asked me if there was a handicap placard in the car…I said no. Then I get a text from my daughter saying she got a voicemail from an elderly man that he had her car. What???? They let a 90 year old man leave the dealership with a car that had a graduation tassel hanging from the rear view mirror…NOT a handicapped placard!!!! Then who I can only assume was the service manager…I assume because he never introduced himself…came up to apologize…and asked if there was anything he could do. I said not now but maybe in the future. He said what am I supposed to do…because an old man took your car?? WHAT???? At that point I wanted nothing to do with this individual. After a minute or so, he came back over with a little different attitude and offered to deliver the car to me…should I walk home??? Then I never saw him again. After 30 minutes the poor old man finally came back with my daughters car. I felt bad for him. Did he mention he was 90??? Shame on your service department for allowing this to happen. I’d love call back to make this right for me. But not from whoever that manager is. More
Excellent dealership to purchase or lease a vehicle from. I was greeted as soon as i stepped into the showroom. Salesman was very friendly and helpful with my whole experience there. Leasing the Kia K4 wa I was greeted as soon as i stepped into the showroom. Salesman was very friendly and helpful with my whole experience there. Leasing the Kia K4 was explained in easy to understand terms. I am a repeat Kia customer at this dealership. More
We had service on a car a few weeks ago and we were so satisfied with the level of service we received. Our technicians did a great job. The service manager Brian was extremely professional and very knowl satisfied with the level of service we received. Our technicians did a great job. The service manager Brian was extremely professional and very knowledgeable. Great customer service. More
Marques Moore was very wonderful and patient. He was considerate of me be a senior citizen. He knows what he's doing and you won't regret working with this fine young man He was considerate of me be a senior citizen. He knows what he's doing and you won't regret working with this fine young man More
ERICA HUGHES is the BEST, always helpful and honest about what needs to be corrected what needs to be corrected More
Very kind and knowledgeable professionals. They explained what my car needed in detail for me. They explained what my car needed in detail for me. More