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Ken Ganley Kia Mentor
Mentor, OH
1,412 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,412 reviews
August 15, 2024
Very helpful explaining information about the Vehicles and has a very friendly staff. So happy with my purchase! and has a very friendly staff. So happy with my purchase! More
by Mocks
August 14, 2024
Bad Service; Service sales representative lacked the ability to communicate effectively. Only concerned with add-on sales. The service sales person was pushie and inattentive when I spoke about anything ability to communicate effectively. Only concerned with add-on sales. The service sales person was pushie and inattentive when I spoke about anything, including my name. I said no to a particular service but still got charged for it. When I pointed it out through what was exactly said, he snapped at me. It was everything you would expect from a used car dealer without a touch of charisma. I will never return to this place as I have had issues with Mentor Kia prior to this. More
by Charles
Employees Worked With
August 14, 2024
One word. ...Erica! She always makes me feel like a friend, and I'm so happy to see her! Her professionalism and calm demeanor is reassuring and comforting. Eri ...Erica! She always makes me feel like a friend, and I'm so happy to see her! Her professionalism and calm demeanor is reassuring and comforting. Erica is the face of your Kia dealership! She is very knowledgeable and I know I'm in good hands with her! More
by reaching4iam
Employees Worked With
August 13, 2024
Hello Ken Ganley I met with Jacob. He was very professional polite. I would recommend can Ganley to anyone and refer them to Jacob. I have his card if there is a chance that I can do t He was very professional polite. I would recommend can Ganley to anyone and refer them to Jacob. I have his card if there is a chance that I can do that I surely will very pleased with how the sale went. thank you Jacob and Ken Ganley Final More
by Mack
August 13, 2024
Service department was awesome- team was so extremely helpful and i appreciate them going the extra mile for me. helpful and i appreciate them going the extra mile for me. More
by Heather
Employees Worked With
August 13, 2024
This is the third vehicle I have purchased at this dealership and I will keep coming back!! dealership and I will keep coming back!! More
by Mtodd001
August 12, 2024
Dmitry was wonderful from start to finish! Made the whole process so smooth and enjoyable; and I left with the price I wanted and a fantastic car. Made the whole process so smooth and enjoyable; and I left with the price I wanted and a fantastic car. More
by TW
August 11, 2024
Very professional they know there business and they get you in and out on a timely manner you in and out on a timely manner More
by Mrsteaj
Employees Worked With
August 10, 2024
Local and prices of cars are affordable! Salespeople come and go but the Service department seems good. Salespeople come and go but the Service department seems good. More
by JudeRN
August 09, 2024
The process to buy my 2025 Sorento went very smoothly thanks to the help of their team. I would absolutely recommend them to anyone wanting to buy a car. thanks to the help of their team. I would absolutely recommend them to anyone wanting to buy a car. More
by ericatommy41
