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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,537 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,537 reviews

August 28, 2022

Felt rushed. When car came in, wanted money without showing us features. Won’t use again More

by Rachel Wentsler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Savage
July 30, 2022

Second purchase from ken Hanley mentor Kia and what a great experience to say the least! We will definitely be back! Thank you marques Moore and the Ken Ganley Team for never disappointing and always com More

by Kendall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marko Jokanovic
Aug 02, 2022 -

Ken Ganley Kia Mentor responded

Hi Kendall, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 23, 2022

Came in looking for a new car didn't know exactly what I wanted Sean took care of me told me more than what I needed to know went over the car with me took the time to explain stuff to me phenomenal salesma More

by Jeremy merchak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Savage
Jul 23, 2022 -

Ken Ganley Kia Mentor responded

Hi Jeremy, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We hope you have a great day!

July 21, 2022

Had a Terrible experience there. After going online, finding a car, and doing the financing made an appointment to see the car only to get there and the car had sold. Drive an hour More

by JWA
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nik Nageotte one star, Steve Tsagaris
Jul 22, 2022 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Jul 22, 2022 -

JWA responded

The sad thing is someone did reach out. Said a lot of nice things about how he would make it right and never followed through with any of it!!!! Very sad. 😔

July 19, 2022

Service doesn’t stand behind the work they performed, did a 25 point safety check , horn doesn’t work ,seat belt broken. . New tires installed pressure sensor not reinstalled light is on constantly.. was to More

by REZCUE1925
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Pawlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Steinberg
Jul 21, 2022 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 02, 2022

Dealership is good specially salesman Shean Savage! I had to buy out my lease and the dealership does not charge any fees for doing that because of Ken Ganley himself. More

by dmhalko
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shaun Savage
Jul 04, 2022 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2022

If I could give this dealership a 0 - I would do it 100 times over. Not only did they completely waste my time, they straight up lied. You couldn't pay me to take my business there. You know how car salesm More

by Rosie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Hart
Jul 01, 2022 -

Ken Ganley Kia Mentor responded

Hi Rosie, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 23, 2022

We had a great experience at Ken Ganley Kia Mentor Our sales representative Sam P. was not only incredibly professional but was very knowledgeable about his vehicles. He worked hard to find us just the ri More

by orwanda3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Pelissier
Jun 24, 2022 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please don't hesitate to reach out if there's anything additional we can do for you.

June 22, 2022

Grateful for the sam he help as out and got me out the door as soon As he could. Went above and beyond to make sure I got just waht I wanted and down the road. Made the process nice and easy for me More

by Zboring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Pelissier
Jun 24, 2022 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to sam here at Ken Ganley Kia Mentor! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2022

Everyone there was really nice. It didn’t take that long for them to get my service finished. And they have comfy couches in the waiting room and a TV to watch. More

by dmhalko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski, Jacob DeMeza, Michael Ross
Jun 14, 2022 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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