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Ken Ganley Kia Mentor
Mentor, OH
1,457 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,457 reviews
March 11, 2022
Said they did a “major tuneup” but they didn’t do xxxx. Said they put in 6 new spark plugs and they look as old as they did before it was taken in. And I’m sorry but it shouldn’t take a trained mechanic 6 Said they put in 6 new spark plugs and they look as old as they did before it was taken in. And I’m sorry but it shouldn’t take a trained mechanic 6 xxxxing hours to change spark plugs. Over $1k on nothing. xxxx is illegal you know. More
by Roman
Verified CustomerEmployees Worked With
Christina Walters
March 11, 2022
I’ve been a Mitsubishi car owner for over 25 years, started with Mentor Mitsubishi, went to Mentor Kia and now Ken Ganley (first time) I was greeted when I pulled in and told them the reason I was the started with Mentor Mitsubishi, went to Mentor Kia and now Ken Ganley (first time) I was greeted when I pulled in and told them the reason I was there. I went to the waiting room for coffee and TV viewing. I did visit with employees I knew as they saw me sitting there. Experience was very good, but that sagging couch needs to be replaced. More
by Millie
March 07, 2022
Jack's energy was so contagious! He was very knowledgable and helpful to us. Great young man. We will definitely be going to him for our next car, and you should too! He was very knowledgable and helpful to us. Great young man. We will definitely be going to him for our next car, and you should too! More
by Ethan Malaney
Employees Worked With
March 04, 2022
Jack was great to work and do business with. I will definitely work with him for my next vehicle purchase I will definitely work with him for my next vehicle purchase More
by Big P
Employees Worked With
February 07, 2022
Very helpful and accommodating. No pressure and gave me all the information I needed quickly. Mike was a great salesperson and since i was waiting for delivery he kept me updated constantly. all the information I needed quickly. Mike was a great salesperson and since i was waiting for delivery he kept me updated constantly. More
by gerald0439
Employees Worked With
Mike Connors
February 02, 2022
Very friendly! I would recommend this dealership and will return there for regular maintenance. To wait for the manufacturer to actually ship the car with everything going on in the country now was frustrat return there for regular maintenance. To wait for the manufacturer to actually ship the car with everything going on in the country now was frustrating but I was kept in the loop by Dee. The service contract was a bit complicated but Jeff tried to make it easy for me to understand. It would seem that customer service is their top priority! More
by dylansnama
January 21, 2022
Great staff but financing was not clear- the choice of bank was different…Fico score was not clear. Everything happen so fast do not get complete answers bank was different…Fico score was not clear. Everything happen so fast do not get complete answers More
by Roland Ivy
January 13, 2022
Dee, our salesperson has always been very helpful through two auto sales transactions . She is knowledgeable and always responsive to our needs, an excellent salesperson - our son and dtr-in-law have bought two auto sales transactions . She is knowledgeable and always responsive to our needs, an excellent salesperson - our son and dtr-in-law have bought cars from her also. More
by mltowner
Employees Worked With
