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Ken Ganley Kia Mentor
Mentor, OH
1,459 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,459 reviews
March 12, 2022
Very good. I really was very happy I received the best car. Also was treated very good by the sales team. I wanted to purchase a very good car. I'm 60 and this I really was very happy I received the best car. Also was treated very good by the sales team. I wanted to purchase a very good car. I'm 60 and this might be my last car purchase. Well thank you for everything More
by ZANIZLO
Verified CustomerEmployees Worked With
Shaun Savage
March 12, 2022
I Zack was extremely knowledgeable and courteous. He took the time to explain in detail the work that was needed. Great experience and will recommend to others He took the time to explain in detail the work that was needed. Great experience and will recommend to others More
by PATTINCOCO
Employees Worked With
Zach Piotrowski
March 12, 2022
Mike, Marco and Eugene were all great. Everyone worked together to get me what I wanted. The whole process went smoothly and didn’t take too long. Everyone worked together to get me what I wanted. The whole process went smoothly and didn’t take too long. More
by CARLIC43
Employees Worked With
Other Employees :
Quin Wilhelm
March 11, 2022
I forgot her name but she is awesome and she took care of me that day! I wish I could remember her name but she was soo pleasant! me that day! I wish I could remember her name but she was soo pleasant! More
by Jaliah Clisby
March 11, 2022
Erica was excellent! ! She made me feel so comfortable and at home!!! I just love her customer service ! She made me feel so comfortable and at home!!! I just love her customer service More
by JANETTAPEWITT35
Employees Worked With
March 11, 2022
Prompt courteous service. They never make me feel silly when I try to explain what I think might be wrong with the car.I have had all my service done here💕 They never make me feel silly when I try to explain what I think might be wrong with the car.I have had all my service done here💕 More
by Brijon2us
Employees Worked With
Other Employees :
Christina Walters, Chelsey Padula, Zach Piotrowski, Jacob DeMeza, Michael Ross
March 11, 2022
Waited 3. 5 hours for one tire change. Thankfully, the experienced service assistant apologized and provided a discount for having to wait so long 5 hours for one tire change. Thankfully, the experienced service assistant apologized and provided a discount for having to wait so long More
by mmiller12260603
Employees Worked With
I have no idea who they were
March 11, 2022
Had a full maintenance package included with my 4 year lease. Had to fight to get you guys to "find" it. Then was told my tire rotations weren't included. The woman had a poor attitude. Said my.sales guy lease. Had to fight to get you guys to "find" it. Then was told my tire rotations weren't included. The woman had a poor attitude. Said my.sales guy doesn't work there anymore, but he does. Then we were told that since the purchase, they're not grandfathering in anyone's purchase agreements(maintenance packages, etc.) I was offered the package because I had a poor experience with a salesman my previous time there leasing a vehicle. I would rather pay for my oil changes elsewhere than to deal with you again. Mentor Kia was way better before purchased by Ken Ganley. More
by Plmil3
Employees Worked With
I don't recall her name.
March 11, 2022
Great service! Noah helped us find a great deal while being polite and with great energy. We are grateful for what they did for us. Noah helped us find a great deal while being polite and with great energy. We are grateful for what they did for us. More
by Julio Rosales
