Ken Ganley Ford Parma
Parma, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I am impressed! This location deserves an A+. Very professional and great customer service. I would like tongive a shout out to our Service Advisor, George Hadgigeor This location deserves an A+. Very professional and great customer service. I would like tongive a shout out to our Service Advisor, George Hadgigeorgiou. Class act! Thanks for all you do! More
Plenty of selection with a friendly, professional staff. I'd definitely work with them in the future. I'd definitely work with them in the future. More
This dealership was great! Very friendly, knowledgeable employees. They explained everything to me well and resolved the issues in a timely manner. I will be a returning custom Very friendly, knowledgeable employees. They explained everything to me well and resolved the issues in a timely manner. I will be a returning customer for sure! More
The dealer ship did a good job on following my initial inquiry through Edmonds with follow ups and scheduling for a visit. My sales rep, Pam, did a nice job of working up good deal for the Ranger on inquiry through Edmonds with follow ups and scheduling for a visit. My sales rep, Pam, did a nice job of working up good deal for the Ranger on which I finalized. More
My service appointment went well friendly service representative kept me informed while I waited also explained in detail the process to complete my service. representative kept me informed while I waited also explained in detail the process to complete my service. More
My first time going there because ford decided to close the liberty ford in Parma hts dealership that I've been going for years. They were good people there. So I'm guessing it'll take time for me to get the liberty ford in Parma hts dealership that I've been going for years. They were good people there. So I'm guessing it'll take time for me to get to know this staff. Hopefully I'll find 1 service person I like so they can get use to me and I get use to talking to this person. More
Great service, great dealership. I would recommend it. To my family and friends. This is convenient for me. Close to the house. I would recommend it. To my family and friends. This is convenient for me. Close to the house. More
Buying from Ken Ganley Ford Parma was the most positive car buying experience that I have had. I appreciate their willingness to communicate with me and answer any and all questions. car buying experience that I have had. I appreciate their willingness to communicate with me and answer any and all questions. More
Their service department was very helpful in quickly solving my problem will my car. The gentleman that helped me was Matt. He answered my questions. Under the plan that I have he pointed out I neede solving my problem will my car. The gentleman that helped me was Matt. He answered my questions. Under the plan that I have he pointed out I needed new wipers. While I was there a small hole was discovered and the part needed to fix the problem would be ordered and I would be contacted. Hopefully It won’t take to long to get it. Matt said they could pick up my car make the repairs and return it when finished. At no charge. What a convenience! More
Staff is friendly and responsive to questions asked. Dave kept me informed on my car every step of the way. Dave kept me informed on my car every step of the way. More