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Ken Ganley Ford Parma

Parma, OH

4.7
3,295 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,295 reviews

April 26, 2025

Dave is super. Dave is super. Great commentator and very customer focused. I like working with him. More

by JeffZukauckas
Recommend Dealer
Yes
Employees Worked With
Dave Moga
Apr 26, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 26, 2025

My experience was the best. I was treated like a very valuable person. I would recommend this dealer and the service team to anyone I know. More

by Queen 947
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Apr 26, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

April 26, 2025

I do almost all of my own work. But sometimes you need a professional or their equipment. Dylan and Ganley were great. Not the closest or most convenient dealership to me, but worth More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 26, 2025

Super nice and friendly staff. Appreciated the offer to over me home while they did the 4 hours of repairs. More

by jayguello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 26, 2025

Excellent customer service! ! Understood my needs and greatly assisted me! Considerate, respectful, courteous, diligent, helpful More

by jgm368
Recommend Dealer
Yes
Employees Worked With
Matthew Newman
April 26, 2025

It was very friendly, no waiting time , comfortable waiting room, great fresh coffee, reasonable price. Extremely happy!! More

by rgilly2
Recommend Dealer
Yes
Employees Worked With
Alisha
April 26, 2025

This was the 2nd time to use this dealership. Both times were excellent. I will be back again. Thank you for the great service. More

by Tracy
Recommend Dealer
Yes
Employees Worked With
????? idk ?????
April 26, 2025

The GM Tom has always treated me well, and since they've moved to Parma, I have had the pleasure of dealing with Dylan in service. He is great, explains everything, and made me comfortable. I have always b More

by Jan/David Forbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Balaji
April 24, 2025

Thank you for keeping my vehicles in running condition through the years. I have been going to Ken Ganley (used to be Bob Gillingham) for 20 years. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

April 24, 2025

Super nice and friendly staff. Very helpful to halo me navigate my car issue and my service was quick and easy. More

by Mila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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