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Ken Ganley Ford Parma
Parma, OH
3,212 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,212 reviews
April 01, 2025
Super helpful and efficient. Austin Simpson was my salesperson and was more than helpful with my purchase. Austin Simpson was my salesperson and was more than helpful with my purchase. More
by Domeyer1996
Employees Worked With
April 01, 2025
They helped me find exactly what I was looking for and were very knowledgeable and helpful. were very knowledgeable and helpful. More
by lindahpd
Verified CustomerApril 01, 2025
Worked with other dealerships in passed, non came close to the wonderful way we were treated. Pam went out.of her way to make sure we got the best service. to the wonderful way we were treated. Pam went out.of her way to make sure we got the best service. More
by jimaotto
March 31, 2025
specified the problem and it was taken care of promptly. Had a cup of coffee while I waited. Had a cup of coffee while I waited. More
by JRMAR1
Employees Worked With
March 31, 2025
Mark Rezzano was our sales representative. He was very insightful and catered to our needs. He has a customer for life He was very insightful and catered to our needs. He has a customer for life More
by Dparsh61
Employees Worked With
March 31, 2025
Ganley has had my car twice in four months. The first time it was in, they told me it was a temporary fix. The problem I was having, reoccurred again. Now they’ve had my car for over a month, n The first time it was in, they told me it was a temporary fix. The problem I was having, reoccurred again. Now they’ve had my car for over a month, no communication, and no rental. It’s getting very frustrating being without a car for this long. At this point, I would not recommend Ganley to anyone for anything. More
by JMUELLER9711
Employees Worked With
March 31, 2025
Thank you Ashley and team for all the hard work into getting my car fixed I appreciate all the hard work and effort put in to make me happy again ❣️ getting my car fixed I appreciate all the hard work and effort put in to make me happy again ❣️ More
by cruiz8882
March 31, 2025
Matt the service writer was very kind. And even made sure my car was washed! And even made sure my car was washed! More
by L
March 30, 2025
I feel like my service was rushed. With having to return for adjustments and corrections, does not sit well with me. With having to return for adjustments and corrections, does not sit well with me. More
by BB
