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Ken Ganley Ford Parma
Parma, OH
2,290 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the EcoSport, Escape, Explorer and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,290 reviews
Verified Customer
Helpful June 03, 2024
Pleasant and helpful service representative when I dropped off vehicle. Left voicemail on a line that did not identify who I was leaving a message for, just a bunch of numbers as to who it was when I dropped off vehicle. Left voicemail on a line that did not identify who I was leaving a message for, just a bunch of numbers as to who it was when I tried telling them I was going to be there after they closed to pick up my vehicle. Took 5 phone calls to service department to get a live person. Never received call back from line I left a message on. More
by JOYGRAD
Employees Worked With
June 03, 2024
Ken Ganley Ford Parma cuts through the xx and gets to the point. Ask for Fernando and he will take care of you. Also they give top dollar for trade ins! point. Ask for Fernando and he will take care of you. Also they give top dollar for trade ins! More
by Baudo27
June 02, 2024
Prices are extremely hi, work is good, but you can get the same work elsewhere A lot cheaper. the same work elsewhere A lot cheaper. More
by GRIFFINTRUCKINGLLC
June 01, 2024
People and service are very good as to be expected. Price has gone up considerably though. Price has gone up considerably though. More
by DRHORVAT1
Employees Worked With
June 01, 2024
Very helpful and attentive to our needs for now and the future. We liked the process. future. We liked the process. More
by DSTARUCH89
May 31, 2024
Friendly nice group of people serve was great car is running great I’m happy with all running great I’m happy with all More
by LITTLEREDHEAD2014.CC
Employees Worked With
May 31, 2024
They are kind and helpful in providing quote for new tires and explaining repair clearly tires and explaining repair clearly More
by ADAMSILVE85
Employees Worked With
May 31, 2024
Very convenient mobile service right at my home! Technician was on time, knowledgeable and friendly. Couldn’t have asked for better service. Technician was on time, knowledgeable and friendly. Couldn’t have asked for better service. More
by Tim
