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Ken Ganley Ford Parma
Parma, OH
2,845 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,845 reviews
January 03, 2025
My cars issues are never resolved and I am being charged for work either not needed or not completed. Very unhappy with service and will not be returning. for work either not needed or not completed. Very unhappy with service and will not be returning. More
by PAXPANTRY
Verified CustomerEmployees Worked With
January 03, 2025
The service was fine, but I scheduled to have two new tires mounted on my Mustang. The person taking my call was supposed to check to see if the tires were in stock. They were NOT and I called off work tires mounted on my Mustang. The person taking my call was supposed to check to see if the tires were in stock. They were NOT and I called off work so I could get my tires. Long story short--I had to reschedule around my work schedule and received nothing for their mistake. We all make mistakes, but I received no compensation but "we're sorry this happened". More
by VINNIE_G
Employees Worked With
January 03, 2025
Seriously under staffed. Car was dropped off early and service wasn’t completed on time. Car was dropped off early and service wasn’t completed on time. More
by kim
Employees Worked With
January 03, 2025
My husband and I were very pleased with the service at Ken Ganley Ford. Sales and financing went quickly and smoothly. This was my second experience with them and was happy with everything overall! Ken Ganley Ford. Sales and financing went quickly and smoothly. This was my second experience with them and was happy with everything overall! More
by bais
January 03, 2025
John is rude and ignorant if you call with problems never even met the jerk. When it came to leasing there were no offers for wear and tear on the leased vehicle, i was told they could not raise payment so n even met the jerk. When it came to leasing there were no offers for wear and tear on the leased vehicle, i was told they could not raise payment so nothing was offered, guess a good way to screw me when turning vehicle in More
by TRICIAMOORE23
January 02, 2025
Mark was great to work with and made my experience efficient and pleasant. Great service all the way around. efficient and pleasant. Great service all the way around. More
by oseguera4444
January 02, 2025
Busy operation yet attention to detail. Dylan was a pleasure to work with. Highly recommend Dylan was a pleasure to work with. Highly recommend More
by GJARUS
Employees Worked With
January 01, 2025
The job was completed in one day, which was great. I would , however, appreciated call backs to my messages left as to approximate completion time. I was coordinating a ride , and it left me hanging I would , however, appreciated call backs to my messages left as to approximate completion time. I was coordinating a ride , and it left me hanging . More
by jarymo
Employees Worked With
Unknown
January 01, 2025
Kenneth Miller was extremely helpful and thorough. He had been looking for a car for us and called as soon as he saw one that fit our criteria. He kept us informed throughout the process which allowed He had been looking for a car for us and called as soon as he saw one that fit our criteria. He kept us informed throughout the process which allowed an easy purchasing process as well as easy and quick pick up of car. I would highly recommend Ken Miller! More
by Jlynch1112
Employees Worked With
January 01, 2025
Friendly quick service took care of issue quickly. Returned car with valet service promptly to my house Returned car with valet service promptly to my house More
by Don4bebp
Employees Worked With
