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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
2,890 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,890 reviews

November 04, 2024

Ken Miller did a great job helping me find the right truck for me. I would definitely recommend. More

by dfran302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Ken to be a positive one. Please don't hesitate to reach out if you need anything else.

Nov 06, 2024 -

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Feel free to reach out to us if you need anything. Have a wonderful day.

November 04, 2024

doubled the price of the jobs after they took over from gillingham, would not recommend More

by MCW619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 03, 2024

First class workmanship with friendly polite staff. Comfortable waiting area, and a carwash. I would not go anywhere else. More

by SEFLESHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

Nov 05, 2024 -

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 03, 2024

Great service and great staff that handles our car. We will definitely come back again More

by Pscoates98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Birch
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Nov 04, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

Nov 06, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 03, 2024

First time for service, seemed to take alittle too long. But overall happy with visit More

by PAUL.MORGANOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Ken Ganley Ford Parma responded

Thank you, Paul! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

Nov 06, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 02, 2024

Quick to service my 2017 escape. Appreciate the car wash as well. Didn't try to sell me anything I didn't need. Inspected my car with good results More

by NIKMARCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia jeffery
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Nov 04, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

November 02, 2024

The staff is very professional and they make sure no stone goes unturned Madalyn Vega is so professional I told my brother about my experience with Ms Vega and he brought a car from her the same week More

by saleem1013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

November 01, 2024

Thank you so much to everyone who played a part in getting me into the vehicle I wanted and a HUGH Thank you to Mike for being so patient with me even after nine months of being interested in the Edge More

by Dshipman1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that Mike was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

November 01, 2024

Customer oriented. Polite concern . Safe non threatening atmosphere with helping hands . Mind on task . Mature and responsible . More

by dkeiffer405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

Nov 05, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2024

Walking in was a very welcoming environment and I felt like they worked very hard to try me all my Expectations More

by 01stylzes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Ken Ganley Ford Parma responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Parma!

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