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Ken Ganley Ford Parma

Parma, OH

4.6
2,505 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 2,505 reviews

July 02, 2024

Need a car. See Madeline Vega at Ken Ganley Ford west in Parma! She is also speaks Spanish for out our Latino friends. More

by frannie_d
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Will Monske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madeline Vega
Jul 03, 2024 -

Ken Ganley Ford Parma responded

Thank you, Frannie! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Madeline met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years!

July 02, 2024

Jeremy was super helpful and professional. Can't recommend him highly enough. He helped me find the specific car I was looking for even though it wasn't available in the city. More

by Mach-e GT purchased
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Jeremy was able to help, and we hope to see you again!

July 02, 2024

Super awesome great experience love it here great people so cool this was an awesome experience More

by itsanne03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annee Close
Jul 03, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 02, 2024

Good service. Friendly efficient stuff. Jeromy was extremely helpful a d knowledgeable of all the features More

by carol.anne
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Ken Ganley Ford Parma responded

Thank you, Carol Anne, for taking the time to share your thoughts on working with Jeromy and our team. We're glad to hear we delivered such a great experience!

July 02, 2024

Bert was outstanding! Worked hard and got me exactly what I wanted, even with the hurdles they had to work through. Can’t say enough great things of my experience here! Wi More

by JulianAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Cslzek
Jul 03, 2024 -

Ken Ganley Ford Parma responded

At Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Bert, and it was a pleasure having you at the dealership. We appreciate your review!

July 02, 2024

I would definalty recommend this dealer to anyone on the fence. My saleswoman Madelyn Vega was beyond helpful in making a decision and I felt no pressure on making a purchase which was very nice. I found he More

by envy8806
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We hope you have a great day!

July 01, 2024

Cared about my needs, very professional friendly explained everything to me made sure I understood everything I would recommend them to my family More

by Caroltompkins33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 01, 2024

Great dealership and fantastic sales men and sales women, assisting you. Best people in the world. More

by lavonknowles245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annee Close
Jul 01, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

June 28, 2024

I used to go here when it was bob gillingham, since Ken ganley took over I have no complaints More

by ADKOMAR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Monske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 24, 2024

Great service great work done car is running well praying it continues running well it’s my daughter car who is a senior in OU More

by Spatescrystal7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General manager I think Dave
Jun 24, 2024 -

Ken Ganley Ford Parma responded

Crystal, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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