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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,505 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,505 reviews

July 09, 2024

Ken Ganley Ford is friendly and makes your experience fun. They are professional and experts in their knowledge of motor vehicles. More

by Cbode1209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

July 08, 2024

I purchased a Mustang Mach E from Austin Simpson and he was awesome from beginning to end! Thank you Austin you're the bomb diggity! More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2024 -

Ken Ganley Ford Parma responded

Kathy, Thank you so much for your excellent review! We are so glad that Austin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratulations on your new Mustang Mach E! Please don't hesitate to reach out if you need anything else.

July 07, 2024

Mike was a pleasure to work with! !! Very timely, polite and knowledgeable! I would highly recommend him! Paperwork was a breeze and he explained everything to me. He set the car up f More

by Heatherlcappy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Jul 09, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

July 05, 2024

I found it a very enjoyable experience buying a Ford Maverick from the dealership. The salesman was very helpful. Finance people were very helpful and not over pushy. More

by Ececil_0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Bode
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annee Close
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Jul 06, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 05, 2024

Finance department took longer then normal . Sales staff was exceptional as always ! Eric did a great job . More

by Tlcuevas75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Asvestas
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Jul 06, 2024 -

Ken Ganley Ford Parma responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 05, 2024

Associates is definitely very customer oriented & friendly & keeps you updated with what’s going on. More

by Speed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 05, 2024

Eric is a great guy knows what he’s doing. My family and I have bought many vehicles from him. More

by andy
Recommend Dealer
Yes
Employees Worked With
Eric Asvestas
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Jul 06, 2024 -

Ken Ganley Ford Parma responded

Thank you so much, Andy, for your kind words for Eric and for taking the time to leave us this wonderful feedback!

July 04, 2024

Fernando answered my questions, was direct, and polite. I appreciate his dedication to helping me. More

by Migdalia Rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well with Fernando and truly appreciate your feedback.

Jul 06, 2024 -

Ken Ganley Ford Parma responded

Hello Migdalia, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2024

Annee does an excellent job of making sure all of your needs are taken care of. I’m so happy with the customer service and care she puts into what she does! The best! More

by katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annee Close
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Jul 03, 2024 -

Ken Ganley Ford Parma responded

Katie, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma; we look forward to having you as a valued customer for many years to come!

July 03, 2024

Mike was very knowledgeable when picking out the perfect Bronco for me! The whole process was seamless. And…Matt gave me the best possible deal on my trade-in! I would highly recommend this Ford dealership. More

by steph969189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Ken Ganley Ford Parma responded

Steph, it's great to hear that Matt was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

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