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Ken Ganley Ford Parma

Parma, OH

4.6
2,504 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 2,504 reviews

July 11, 2024

Buying my first car should be a scary thing but it was not at Ken Ganley Ford Parma. Annee was such an amazing help and very informative as of what would be the best fit for me and overall the better car. More

by Dominic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annee Close
Jul 11, 2024 -

Ken Ganley Ford Parma responded

Hi Dominic, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2024

Very professional and great services. Would recommend to anyone looking to purchase a Ford in NE ohio More

by richmartinez39
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Ken Ganley Ford Parma responded

Rich, Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 11, 2024

Service was quick and helpful, was given all the information we needed to know for our purchase. More

by roccocorn02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Pinjuh
Jul 11, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

July 10, 2024

Great salesman, excellent communication throughout the process. He even picked me up at the airport. More

by Paul Roth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ken Ganley Ford Parma responded

Hi Paul: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 10, 2024

Very nice to deal with. Would highly recommend for friends and family to do business with. More

by Carguy216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 10, 2024

Amazing customer service. Pam was great and streamlined the process. Was at my service soon as I walked in the door. Much appreciated! More

by Bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Ken Ganley Ford Parma responded

Thank you, Bryan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pam met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

July 09, 2024

Ken Ganley Ford is friendly and makes your experience fun. They are professional and experts in their knowledge of motor vehicles. More

by Cbode1209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

July 09, 2024

Pam K our sales person was very helpful to Get us in car we wanted. Ganley Ford Parma establishment is very clean a pleasure to visit. More

by j.zdan1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear that Pam and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

July 09, 2024

The whole experience was great. Everyone was super nice and willing to help. CJ did a great job making sure I understood all the car features and helped me set up Ford pass on my ph More

by elvismemphis27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Ken Ganley Ford Parma responded

Elvis, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. C.J., Tracy, and our team appreciate your business and hope to see you again soon!

July 09, 2024

As an older, single woman who knows nothing about cars, I'm always afraid I'll be ripped off but Bubba and George were very easy to work with. They were knowledgeable and explained everything so clearly. More

by Karen_SFF
Recommend Dealer
Yes
Employees Worked With
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris 'Bubba" Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ken Ganley Ford Parma responded

Thank you so much, Karen, for your kind words for George and Bubba and for taking the time to leave us this wonderful feedback!

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