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Ken Ganley Ford Parma
Parma, OH
2,884 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,884 reviews
December 04, 2024
Austin was easy and straight forward to work with. I wasn’t planning on signing, but hearing my needs, he found a perfect solution to my current needs. I will contact him in 12 months to purchase I wasn’t planning on signing, but hearing my needs, he found a perfect solution to my current needs. I will contact him in 12 months to purchase my new retirement vehicle. More
by MFRIETCHEN1367
Verified Customer
December 03, 2024
Amazing service all around! They were able to get me in on short notice and fixed my concern quickly and correctly. Everyone was friendly and went above and beyond to make sure They were able to get me in on short notice and fixed my concern quickly and correctly. Everyone was friendly and went above and beyond to make sure my Edge was fixed. Can’t recommend them enough! More
by SBIRCH2013
December 03, 2024
Service Advisor Alicia, very nice and helpful. Dash rattle issue re. Ford Maverick is a known issue. The problem, while not gone altogether, is notably better. Dash rattle issue re. Ford Maverick is a known issue. The problem, while not gone altogether, is notably better. More
by don_bastian
Employees Worked With
December 03, 2024
Best car buying experience ever! ! Bubba and John made the entire process easy, fast and enjoyable. I am going to be recommending them to all my friends and family. ! Bubba and John made the entire process easy, fast and enjoyable. I am going to be recommending them to all my friends and family. More
by Julia
December 03, 2024
Seems to be a lot larger than the old place. I like the way you are ushered in on arrival. Only thing that is missing is the car wash after service. Guess there is no room for that. I like the way you are ushered in on arrival. Only thing that is missing is the car wash after service. Guess there is no room for that. More
by RAZMAR
December 02, 2024
The staff at Ken Ganley Ford Parma is courteous and the facility is clean. With one of the first electric vehicles from Ford, it’s obvious that there is a learning curve for how to bill on certain services facility is clean. With one of the first electric vehicles from Ford, it’s obvious that there is a learning curve for how to bill on certain services and that Ford Corporate will need to learn this new business. Paying heftily for updates that involve safety and/or those that should come OTA is not acceptable. More
by EA
Employees Worked With
December 02, 2024
The dealership employees were very professional, helpful and friendly. It was great pleasure working with them. and friendly. It was great pleasure working with them. More
by francinaburkes
December 02, 2024
Work was done efficiently and in a timely manner. Staff was friendly and courteous. I am happy with the work one on my car at Ken Ganley Ford. Thank you. Staff was friendly and courteous. I am happy with the work one on my car at Ken Ganley Ford. Thank you. More
by hmindel4343
