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Ken Ganley Ford Norton

Norton, OH

4.8
3,718 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,718 reviews

December 09, 2020

The service representative that coordinated the recall & routine maintenance visit on my 2016 Explorer was both cordial & efficient. I was in & out within an hour. that included a car wash. Nice job, John More

by BERNIEANDDOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

December 09, 2020

Had a problem with my truck and they wor on the next and was done after the part show up running good now will bring it back if it needed. More

by BLACKHAND62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Dec 10, 2020 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We appreciate your business and this review of Ganley Ford.

December 09, 2020

Excellent service,very professional,the service techs seem to be very knowledgeable.I have recommended you to family and friends,very polite,friendly,good atmosphere More

by wjmichael2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Dec 10, 2020 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 08, 2020

I have always had great customer service from Paul and the crew. They service my vehicle every 5000 miles and when have additional service done they have always taken care of me with loaner vehicle. Thank More

by Cristojoddo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Dec 08, 2020 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 08, 2020

Top of the line service as usual. In and out in a timely manner. Attention to detail made sure the little things, and more than expected, get done. More

by REDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Dec 08, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

December 05, 2020

We were pleased with all the area 's of service that were given this dealership had two outstanding employees that went out and above helping. More

by lornaschmidt1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
Dec 07, 2020 -

Ken Ganley Ford Norton responded

Lorna, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Franco and Carly can do to assist you, please do not hesitate to let us know. We are always happy to help!

Dec 08, 2020 -

lornaschmidt1 responded

Your so welcome i would fdclmmend your auto dealsddhop to everyone i know who is or wants a new or used car . Eere sre do pleasec yo have been s customer of your business

December 04, 2020

Very cordial and courteous! Explained everything well. Would use again and recommend! Checked my tire pressure and refilled too. Keep up the good work! Top shelf More

by Gamehawking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Dec 04, 2020 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

December 03, 2020

My salesman Aaron Forsythe was wonderful. I told him that I was on total Disabiliity and ask if they would be able to help me. He said yes, I told him I look at some cars on line and like the Ford Focus it w More

by weedhopper430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe
Dec 04, 2020 -

Ken Ganley Ford Norton responded

We are very happy to hear that Aaron provided you with such a positive experience! We sincerely value your business and hope you'll enjoy your new Focus.

December 03, 2020

I went in for my 15,000 oil change and inspection plus I was having trouble whit my front end Mark got me in and out in one day so far all is good with my front end More

by WEB0011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Paul Asano
Dec 04, 2020 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

December 01, 2020

Good sales process. Desmond was easy to work with. I was able to get out of my existing lease on a RAM 1500 and into a Ford F-150 More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Ken Ganley Ford Norton responded

Here at Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Desmond, and it was a pleasure having you at the dealership. We appreciate your review! We hope you enjoy your F-150, Pete!

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