Ken Ganley Ford Norton

very good experience at Ganley I couldn't have been happier with my car buying experience at Ganley ford. My salesman,Jeff Barstow, did not pressure me at all, but was very knowledg I couldn't have been happier with my car buying experience at Ganley ford. My salesman,Jeff Barstow, did not pressure me at all, but was very knowledgeable and helpful in helping me get the right car for me. The finance guy was also a pleasure to deal with, l would not hesitate to recommend Ganley to any of my friends or family. When l get a new car for my wife next year, l am definitely going back to Ganley! More

Patient, calm, and respectful, wonderful group of people After a terrible experience at another dealership, we decided to try out ganley ford in norton. We pulled into the lot and parked and immediately were After a terrible experience at another dealership, we decided to try out ganley ford in norton. We pulled into the lot and parked and immediately were greeted by Jeff (Curly) Barstow. He shook our hands and introduced himself. I told him what we were looking for and he took my 3 year old, fiance, and myself directly to the 3 cars he had in mind that we were interested in. He didn't try to sway us at all to look at another car or lease anything etc. We looked at 3 escapes and found 1 we liked and decided to talk numbers. Jeff was very knowledgeable. We were pretty indecisive a lot during our talk and Jeff had the patience of a saint. We told jeff we were pre-approved and the credit union was giving us an awesome interest rate of 2.9%. After talking a bit and being indecisive about whether or not we should try being financed at the Ganley to see if they could get us a better rate, (in which he gave us plenty of privacy to talk) we decided lets see what they have to offer. They came back with an interest rate of 2.15%. We decided to go for it. Jeff showed us the carfax without us even asking. Keep in mind we had a 3 year old with us and we were there for 3.5 hours. Between water, popcorn, and a coloring book and crayons (they provided), she behaved wonderfully and Jeff was so great with her. After we financed with Daniel (who was amazing with my 3 year old as well!) we went to the car and Jeff showed me all the technology things and awesomeness of the escape. We asked for two sets of keys and the car only had 1 but Jeff said he would try to contact the old owner and if he couldn't, they would make us another key set (for free). We left and dropped off a trade in. Jeff insisted that if we had any problems or questions on the car to call him or drop by. He really cared that we got what we needed and (wanted). Our overall experience at Ganley Ford in Norton was amazing and I highly recommend this dealership and definately recommend Jeff for sale. He was a knowledgeable , friendly, and patient salesmen! Job well done Ganley Ford!!!!!!!! More

Great Experience at Ganley Detail Center! Took our motor home to Ganley Ford for an oil change and tire rotation. Were also looking for a place to clean and protect the undercarriage. Service Took our motor home to Ganley Ford for an oil change and tire rotation. Were also looking for a place to clean and protect the undercarriage. Service manager referred us to Ganley's Detail Center where we received outstanding detail of the undercarriage. and exterior. We were so impressed that we brought back two more vehicles for the same treatment. Great job Jeff & Rhonda - keep up the good work! More

Wonderful fast and courteous service! Went in for an oil change and came out with a 2016 Escape with Joe Catalanotto assisting. Joe was very conscientious and precise dealing with my needs Went in for an oil change and came out with a 2016 Escape with Joe Catalanotto assisting. Joe was very conscientious and precise dealing with my needs in a car. Joe's patience and understanding made buying a new car painless. He made sure the car was ready to go when I picked it up and reviewed how to use the touch screen. Very helpful! More

Best 40th Birthday Ever! John Grabowsky assisted my husband in the purchase of my 40th Birthday Gift....the beautiful 2012 Dodge Charger....John was very professional and make John Grabowsky assisted my husband in the purchase of my 40th Birthday Gift....the beautiful 2012 Dodge Charger....John was very professional and make our experience a GREAT one! The signing process was quick and painless....the vehicle was washed, filled up and ready for me on time. THANK YOU JOHN FOR EVERYTHING!!! More

very pleased with everything! Joe worked very hard to make sure I left with the suv that I wanted, at the price I wanted! Very happy with my experience! Joe worked very hard to make sure I left with the suv that I wanted, at the price I wanted! Very happy with my experience! More

Up front honesty in car buying Been around the block and have been buying cars for years and after taking my daughter around to different dealerships and getting the run around and Been around the block and have been buying cars for years and after taking my daughter around to different dealerships and getting the run around and promises of a good deal we arrived at Ganley Ford in Norton, Ohio where we met Joe Catalanotto. Joe went that extra mile and found a vehicle (Ford Escape) for my daughter and kept all promises and treated her with respect. Too many times a salesman will promises you this or that and then come back with "but my manager said" and then not be able to give you what you asked for. Again, Joe was not like that and he did so well for my daughter that I also bought a new Ford Escape from him....great job Joe and thanks again! More

Great communication and transparency I found the car I wanted at Ganley Ford. I did an Internet search and living in Columbus, OH, the closest one I could find was 2 hours away. I was con I found the car I wanted at Ganley Ford. I did an Internet search and living in Columbus, OH, the closest one I could find was 2 hours away. I was contacted by Jack Lewis and he was open, honest, and quick in his responses. He did what he could to get me into the car I wanted at the price I wanted. More

Very Friendly Our salesmen was very up front & easy to work with. I'm very satisfied with all his information. He worked right with us & gave us the right deal. I w Our salesmen was very up front & easy to work with. I'm very satisfied with all his information. He worked right with us & gave us the right deal. I would recommend anyone to go to Ganley Ford. Thank you! More

Never an enjoyable process, but this was painless! Jeff was very direct and the whole process was streamlined. We appreciate the experience, as there was no sense of hard sell, and Jeff's personality Jeff was very direct and the whole process was streamlined. We appreciate the experience, as there was no sense of hard sell, and Jeff's personality was pleasant and relaxed, causing us to feel the same way. More