Kelly Toyota of Hamburg

All around Excellent! The reason I keep coming back is because of the outstanding customer service that I consistently receive! Thanks Nicky Gentili for being such an asset The reason I keep coming back is because of the outstanding customer service that I consistently receive! Thanks Nicky Gentili for being such an asset to Freedom Toyota! More

great experience saved me money Brought my 4 runner in for a vibration noise under the vehicle. A local mechanic tried to sell me on a suspension part. He quoted me like $400. I had Brought my 4 runner in for a vibration noise under the vehicle. A local mechanic tried to sell me on a suspension part. He quoted me like $400. I had my doubts so I decided to get a second opinion, the guys at freedom found a missing clip under the vehicle for a underguard of some sort. Anyway ended up costing less than a few bucks and they sent me on my way. Thanks for being honest and speedy. More

"Good Old Fashion Service " Simply stated, Doug Murphy, is the Sales Person to see. On May 3, Dou g spend hours working with me to get the car I liked and could afford. I like t Simply stated, Doug Murphy, is the Sales Person to see. On May 3, Dou g spend hours working with me to get the car I liked and could afford. I like to use the words, " Good Old Fashion Service ", and , "Treated Like Family ", when I think of Doug Murphy. Without A Doubt, I would recommend Doug Murphy to Anyone. More

Purchase of 2011 Toyota Corolla S Doug Murphy was our sales person and treated me and my wife with respect and was very easy to talk to. He gave us a good deal. 3 months after buying Doug Murphy was our sales person and treated me and my wife with respect and was very easy to talk to. He gave us a good deal. 3 months after buying the car I realized the lug nut adapter was missing and I was unable to rotate our tires, I called Doug and he gave me a new adapter that he paid for. I would highly recommend Doug to my friends and family. More

Service Work (Repair) I was given an estimate quickly and easily. The time on the estimate did NOT match the real time. For this reason … I'll never do business with Fr I was given an estimate quickly and easily. The time on the estimate did NOT match the real time. For this reason … I'll never do business with Freedom again. Thank you Jeff Shade More

Extremely pleased with sales representatives and service. I had the privilege of dealing with two sales representatives at Freedom. Weston Kemmerer and Jasten Prutzman. This occurred because in July I went to I had the privilege of dealing with two sales representatives at Freedom. Weston Kemmerer and Jasten Prutzman. This occurred because in July I went to the dealership to look and test drive a vehicle but wasn't ready to purchase until I drove other models. At this point I was dealing with Weston. Weston kept in touch over the next few months letting me know what new incentives, etc were available. He did this with out being pushy which I appreciated.When I decided to purchase a Toyota and went to Freedom (without an appointment) Weston was already taking care of two customers. He graciously asked if it would be all right if he let Jasten help me because he didn't want me to wait or not receive the attention I deserved. Jasten was just as friendly and helpful as Weston. Both men were extremely patient with me explaining everything in detail both times I was at the show room. This is my first Toyota and first brand new car. They both were very knowledgeable about the vehicles and genuinely cared that I was getting a vehicle I liked and would met my needs. Weston still took time to check on me during the buying process which I liked. I will definitely recommend Weston and Jasten and Freedom Toyota to anyone in the market for a vehicle. Also, Shane Remp was very through in explaining all the financial aspects of the transaction and answered all my questions. Give them all a 10. Thank you guys. Audrey Milot More

I got the Tundra I wanted I wanted a truck that I was going to be happy with for a long time and so there certain things I wanted in the truck, the color, towing mirrors, dual I wanted a truck that I was going to be happy with for a long time and so there certain things I wanted in the truck, the color, towing mirrors, dual exhaust, a moon roof, and GPS navigation. With Faith Sprecher's devotion to finding me that truck I got the exact truck I was looking for. During the time I spent going through the purchasing process I met several other employees (sorry, I don't remember all their names) at the dealership and they were all great to work with and made it a very pleasant experience. More

Our service was done quickly and staff was friendly. The staff was helpful and addressed our issues. We will return for service. Thanks to Freedom. The staff was helpful and addressed our issues. We will return for service. Thanks to Freedom. More

First Lease Weston was very knowledgeable and helpful with the car leasing experience. He really knew the ins and outs of the car as well as the finance aspects o Weston was very knowledgeable and helpful with the car leasing experience. He really knew the ins and outs of the car as well as the finance aspects of it. He was very friendly and approachable. Thanks for helping me out! More

DougieFresh Doug Murphy is the best. I was pointed in his direction by a few people and I was not disappointed at all. He didn't pressure me or rush me in any b Doug Murphy is the best. I was pointed in his direction by a few people and I was not disappointed at all. He didn't pressure me or rush me in any bit. This was my first vehicle and he made me feel real comfortable. I would recommend him to ANYONE. More