Kelly Toyota of Hamburg

Well worth the visit We located a truck we liked on their lot, expressed our interest in it online and were lucky enough to be paired with Wes when we went for our test dr We located a truck we liked on their lot, expressed our interest in it online and were lucky enough to be paired with Wes when we went for our test drive. Thanks to a great salesman and dealership we were able to make a deal and are now driving a fantastic "like new" used truck. Thanks again Lyle & Bev Riegel More

Excellent salesmanship This was easily one of the most enjoyable experiences I've ever had purchasing something. Weston was extremely reliable and helpful. The professiona This was easily one of the most enjoyable experiences I've ever had purchasing something. Weston was extremely reliable and helpful. The professionalism demonstrated was more than helpful. More

erin tobias very friendly and helpful took care of the service we needed and also asked if we had any questions concerning the service we were there for very friendly and helpful took care of the service we needed and also asked if we had any questions concerning the service we were there for More

The only dealership worth visiting When it comes to process of buying, fixing, servicing, or even simply looking at vehicles, the first thought is Freedom Toyota. I have bought 2 vehic When it comes to process of buying, fixing, servicing, or even simply looking at vehicles, the first thought is Freedom Toyota. I have bought 2 vehicles from this dealership (both new), and left with an amazing ride, and a secure feeling that I got into the vehicle for the best price possible. I bought both my vehicles with Weston Kemmerer, and have often dealt with Erin in the service department for all services of my vehicles. Also, upon returning to the dealership for any reason, I am always greeted like family with firm handshakes, and a few more than I should eat complimentary chocolate chip cookies. More

State Inspection with basic maintenance. Erin always has smile on her face which makes the customer feel welcome and important. More importantly she makes you her #1 priority while your vehic Erin always has smile on her face which makes the customer feel welcome and important. More importantly she makes you her #1 priority while your vehicle is in for service. I've dealt with many dealerships from Massachusetts to Reading and beyond and NO ONE DOES IT BETTER! More

Great Memories Made From the very beginning, my family has been devoted to Toyota. When my parents were first introduced to Mr. Freedom, they knew in their gut that he wa From the very beginning, my family has been devoted to Toyota. When my parents were first introduced to Mr. Freedom, they knew in their gut that he was not only a man of his word but he would also be honest and do what was in our family's best interest. It took some time to find the right saleman, but Doug Murphy has truly made our experiences memorable. He is very personable, honest, and genuine. Every purchase we make is always pleasant and insightful. Thank you Doug and Eric for helping making more memories for our family!! More

Professional and friendly Erin Chicu always is a very friendly Service Advisor. She explains any repairs or service orders with expertise. My husband takes my Toyota RAV4 for Erin Chicu always is a very friendly Service Advisor. She explains any repairs or service orders with expertise. My husband takes my Toyota RAV4 for its check ups and always has a good experience. I love my RAV4!! More

Bait and switch I called about a new Tundra to check it was in stock before I drove up to see it. Listed as new on the website. The truck had several thousand miles I called about a new Tundra to check it was in stock before I drove up to see it. Listed as new on the website. The truck had several thousand miles on it and was being driving by the sales manager. I test drove the car and it still had all his personal crap inside and was not even clean. I got a blank stare when I mentioned the mileage was not what was listed on the website. We left and we were sent another email about the tuck, once again listing it as new with 7 miles when it was used with several thousand. You can split hairs and say because it was not titled and was driven by an employee it is considered "new". but lying about the mileage being 7....when it really has 4,000+ is a different story. Bought a new $50k tundra from another dealer. Will not be back to this Freedom again. I am writing this review because I saw a recent ads saying Freedom was top rated on dealerrater and I found that offensive. More

State Inspection Service Erin Chicu was very nice and helpful. She called when my vehicle was ready and helped me out with my request to leave key and paperwork in my car as Erin Chicu was very nice and helpful. She called when my vehicle was ready and helped me out with my request to leave key and paperwork in my car as i would be picking it up possibly when they were closed. I forgot to ask for my car to be washed, but they automatically washed it for me. More

frame replacement Erin made this painless, and carefree. Once I dropped off my vehicle for this major overhaul I knew that there was nothing to worry about because she Erin made this painless, and carefree. Once I dropped off my vehicle for this major overhaul I knew that there was nothing to worry about because she was on top of it. Freedom is very lucky to have her. More