Kelly Toyota of Hamburg

Amazing Sales Service I've been to this dealer twice previously leading up to this purchase, and each time Doug went above and beyond to help me feel comfortable with my de I've been to this dealer twice previously leading up to this purchase, and each time Doug went above and beyond to help me feel comfortable with my decision. I wasn't ready, and he did not push me into anything. He told me to come back when I WAS ready. Doug goes above and beyond to make your car buying experience as stress free as humanly possible. The amount of time he took to work with me helped me feel comfortable with my purchase. I texted him frequently asking about different cars on the lot and he always replied in a timely manor, even when he wasn't working!! Most times I didn't even know he wasn't in the office, as he NEVER made my questions feel unwelcome or didn't respond. Most amazing car salesman EVER. This is my second purchase from Doug and I wouldn't go anywhere else for a vehicle. I love Freedom Toyota!! More

Both our 2014 Venza We have been Toyota owners for the last 15 years. Our last four car have been purchased at Freedom and all our car were great buys. All our cars neede We have been Toyota owners for the last 15 years. Our last four car have been purchased at Freedom and all our car were great buys. All our cars needed very little maintenance and our 2004 Camry still runs great with over 100000 miles on it. We always were treated professionally, with very little pressure from the sales people. Thanks Freedom Toyota!!! More

Clean Environment, Friendly Atmosphere Mike R., I had the pleasure of working with you at Freedom Toyota. You are knowledgeable and pleasant to work with. I sincerely thank you for your Mike R., I had the pleasure of working with you at Freedom Toyota. You are knowledgeable and pleasant to work with. I sincerely thank you for your willingness to work with me. I was in quite a bind and needed a vehicle. You attitude and friendliness go above and beyond and you helped me get a car that was not only within my price range, but fit all of my needs. Thank you again!! Sincerely, Ben More

Bought a 2016 Toyota RAV4 on 6/10/16 that was a dealer demo Mike Reitnour wan exceptional salesman. He stayed almost three hours late to finalize the paperwork and facilitate the trade-in. Easy to work with. Mike Reitnour wan exceptional salesman. He stayed almost three hours late to finalize the paperwork and facilitate the trade-in. Easy to work with. The RAV4 lacked the roof rack crossbars and the dealership promised to order that part and install it at dealer cost. Even though the deal was finalized, they followed through with their promise and installed the crossbars at dealer cost within a week. Outstanding service. Great vehicle. Mr. Reitnour took the time to thoroughly acquaint me with the vehicle and its operation. He was patient as I explored options and alternatives. Outstanding service from a great salesman and dealership. More

NO PRESSURE Weston approached us about 10 minutes after we arrived. He answered all of our questions and gave us a tour of a vehicle that was in the shop being in Weston approached us about 10 minutes after we arrived. He answered all of our questions and gave us a tour of a vehicle that was in the shop being inspected. The mechanic was able to provide more information. We test drove the 4 Runner and it was a nice ride. We did purchase the 4 Runner about a week later. Weston was very helpful and didn't pressure us during the week while we considered other options. We are happy with the vehicle. More

Great buying experince This being my first car purchase, I was very nervous and unsure going into the buying process. When I met Miguel Peralta he made me feel at ease and m This being my first car purchase, I was very nervous and unsure going into the buying process. When I met Miguel Peralta he made me feel at ease and made sure this really was the car I wanted. The car I bought was a jeep that was traded in so it was not part of the usual car line-up. even though it was not a type of car that they sell, Miguel was knowledgeable and what he didn't know, he looked up to give me all the information i needed. Although I did have small issues with other aspects of the purchase like the large APR and one other sales associate that didn't seem interested in making a sale with me, Miguel made up for all the issues. It goes to show that one great sales associate can make someone a customer for a very long time. More

Lovin my new Rav4 XLE Was looking for lease end options and Donny gave us our three options and also gave us another great lease deal that put me in another Rav4 with more Was looking for lease end options and Donny gave us our three options and also gave us another great lease deal that put me in another Rav4 with more bells and whistles...Love driving it!!! Another Great Experience at Freedom Toyota in Hamburg, PA!!! More

Who said customer service is a thing of the past?!!! Kudos for making my day! Free repair; free car wash; free cold bottle of water waiting in my car. And smiles too! Thanks Erin! Thanks Freedom! Keep up Kudos for making my day! Free repair; free car wash; free cold bottle of water waiting in my car. And smiles too! Thanks Erin! Thanks Freedom! Keep up the good work. More

Excellent customer service We were on a trip from PA to MD when we found ourselves with a slow leak in our tire (which was the spare since we had a flat a couple days earlier). We were on a trip from PA to MD when we found ourselves with a slow leak in our tire (which was the spare since we had a flat a couple days earlier). We pulled into Freedom where Donny directed us to Service and we met Erin Chicu. She set up the work order, directed us to the very comfortable waiting area and kept us updated as they worked on our tire. The tire we needed was not in stock but they were able to repair our tire and get us on the road to home. Very comfortable waiting area, fast wi-fi (got some work done as we waited) and very pleasant staff. Erin's customer service was excellent and we were very fortunate to have a problem to close to Freedom. Got us on our way home within 2 hours even though we obviously didn't have an appointment......if we lived closer, we would definitely be back! More

Purchase Got a great truck with low miles and had a great over all experience. Customer service was top notch and answered all of my questions. Got a great truck with low miles and had a great over all experience. Customer service was top notch and answered all of my questions. More