Kelly Toyota of Hamburg

Great dealership Great people to deal with. Ivan our salesman helped us with switching our leases over into the the new leases . From picking our new vehicles and goin Great people to deal with. Ivan our salesman helped us with switching our leases over into the the new leases . From picking our new vehicles and going over the paperwork to staying late to have them ready to drive home that night. Thanks freedom More

Highly Recommend This Dealership & Doug! After searching for a car for what seemed like forever, I ended up in Freedom Toyota. Once there everyone went out of their way to make sure I was get After searching for a car for what seemed like forever, I ended up in Freedom Toyota. Once there everyone went out of their way to make sure I was getting the assistance I needed. I worked with Doug, who was very informative, and friendly. He made my experience 1000x better. He made sure everything went well and within a few days I had my new car. Doug and Freedom made my car buying experience easy and comfortable. This being my 4th car purchase, but my first one from Freedom. It was my best experience so far. Doug was the best sales person I've ever dealt with. I will be returning to them for any future car needs, as well as returning to Doug to get me any future vehicles. More

Blake We loved dealing with Blake. He was knowledgeable, sincere and friendly. We would definitely ask to deal with him. Good luck as one of the new guy We loved dealing with Blake. He was knowledgeable, sincere and friendly. We would definitely ask to deal with him. Good luck as one of the new guys at the dealership! Shane worked to get us a really good interest rate on our loan. Experience good through the whole process. More

Highlander purchase Jasten was a very good salesman. He listened to what I wanted and found me that car. He very professional and friendly! He reviewed the car with me Jasten was a very good salesman. He listened to what I wanted and found me that car. He very professional and friendly! He reviewed the car with me and followed to see how I was doing and if I had any new questions! More

Excellent Jasten did an excellent job and recommend going to him if you decide to go to this dealership. Provided many different options and was always quick to Jasten did an excellent job and recommend going to him if you decide to go to this dealership. Provided many different options and was always quick to find an answer. More

Unbelievably good service When my car died in front of Lowes - 2 hrs from home - I feared a long struggle to get home. Freedom re-opened their service department, it was afte When my car died in front of Lowes - 2 hrs from home - I feared a long struggle to get home. Freedom re-opened their service department, it was after 5, to replace my alternator and battery. They were friendly, courteous , professional and FIXED the problem at a fair price. I am eternally grateful for their help. I have had a string of Toyotas and will not stop. This is the service they always give. Thanks for getting me home again! Elizabeth Wood More

I was sold a defective car Test drove an suv from this dealer on 1/2/17.At this time I was given a paper stating transmission was not faulty or defective.So with this assurance Test drove an suv from this dealer on 1/2/17.At this time I was given a paper stating transmission was not faulty or defective.So with this assurance I purchased the Suv.The very next day and less than 100 miles on car since purchase it had to be taken to a transmission shop.I called Freedom and spoke to Ray Dubbs.I ask him if he would like to drive the car and he declined.I was offered to return vehicle but I would have to take a $500 loss on taxes and notary fees and would end up with no car.Really, that's an option?I was given a 2nd offer to trade vehicle on another vehicle on lot...I didn"t want any other vehicle on their lot.And lastly, with some coaxing, I was offered $500 toward repair of transmission which ended up needing total rebuild at a cost of $3200.Sorry, but this is an insult and an unacceptable way to do business.I have tried to contact owner several times in differing forms of media to discuss this situation but he doesn"t even respond.Although, the dealer has contacted me several times since the purchase to leave messages trying to conjure up more business from me.Selling a faulty car with a major issue and telling the customer it is good is wrong.I have been very respectful with anyone I have spoken to at this dealership but this situation will not just be brushed under the rug.I will pass my story on in reviews,daily contacts and other forms of media until this is made right. More

Excellent experience Doug Murphy was very friendly and knowledgeable about the Camry I leased. He also followed up with a contact after the sale as promised.He made me fee Doug Murphy was very friendly and knowledgeable about the Camry I leased. He also followed up with a contact after the sale as promised.He made me feel like a new friend rather then a customer. I was surprised to learn that this was my eighth car from this great dealership. More

great athmosphere Best experience at a dealership ever. They don't pressure you just to get a sell, instead they inform you in everything you need to make a decision in Best experience at a dealership ever. They don't pressure you just to get a sell, instead they inform you in everything you need to make a decision in your next new car. More

Doug is the man! Doug helped both my husband & I but new vehicles in the same week! He's honest, up front, & cares about his customers. I would highly recommend him to Doug helped both my husband & I but new vehicles in the same week! He's honest, up front, & cares about his customers. I would highly recommend him to anyone looking to buy or lease a vehicle! More