Kelly Toyota of Hamburg

Finally down to earth people I had in the market for a newer vehicle to replace a well used and loved suburban. I decided on a 4Runner. I wanted red on black. Being from Ma, I wan I had in the market for a newer vehicle to replace a well used and loved suburban. I decided on a 4Runner. I wanted red on black. Being from Ma, I wanted something south of me. I searched a few sites and there were not many red on black ones. I called and emailed a couple of dealers to ask if they would send me pictures of the undercarriage. I explained that I lived near the cape and did not want to drive upwards of six houses if the undercarriage was covered in rust. One flat out said they did not have the time, another said theirs was great! Freedom Toyota was the only one who said sure what is your email? The next morning I reiceved them, called them and I said I would be down on Monday morning at 0900. I met Jeff H, told him who I was and what I was looking for, he lets head outside. When chatted about my drive and he was a little surprised. He tossed me the keys, I opened it up crawled around it, asked if we could drive. I had brought a cd to test the player, aux cord and 120 v plug to test those. I had the cc cranked and he said nice Pink Floyd. After a few minutes of driving I switched to the iPod, he listens, is that tommy Castro? I said you know who that is he said wow I have never met anyone else who has ever heard of him! The drive must have been 30-40 minutes. He said whenever you want to head back, take you as much time as you want. We pulled in he said what do you think? I said lets talk. After being there for about an hour half I was leaving a deposit. I had never bought a car from a dealer, I would have no problems driving 359 miles again to see them. From Jeff H to Jeff the warranty guy and Shane helping with the ever confusing state of Massachusetts, it was so nice to have my first dealer purchased vehicle be so easy. More

Great experience My daughter worked out all the details with Wess. When I got there everything was already for me to sign . Didn’t take long at all!! Thank you so mu My daughter worked out all the details with Wess. When I got there everything was already for me to sign . Didn’t take long at all!! Thank you so much for the kind service! More

Customer service Just bought a new rav4 my experience was the best experience ever thank you for everything you did to help make my experience memorable Sincerely Just bought a new rav4 my experience was the best experience ever thank you for everything you did to help make my experience memorable Sincerely Anthony Giannotti More

My experience was just like hanging out with friends I couldn't have asked for a more pleasant experience while shopping and buying my new vehicle. Ivan my sales consultant was very knowledgeable and abl I couldn't have asked for a more pleasant experience while shopping and buying my new vehicle. Ivan my sales consultant was very knowledgeable and able to answer all my questions. My whole experience was just like spending some time with old friends. More

Patient and Friendly I have a very impatient and active 4 year old. Every member of that building interacted with my son and made my experience enjoyable. Chelsea answered I have a very impatient and active 4 year old. Every member of that building interacted with my son and made my experience enjoyable. Chelsea answered my initial questions before my visit promptly. Deron had the most patience of all. He never once showed an ounce of annoyance even when it was very clearly past my little guy's nap time. He was very personable and friendly! His follow up call was very genuine and reassuring that I made the right choice. Jasten did a wonderful job behind the scenes looking into all the financials in order to get me into a vehicle that was within mu budget. It was a marvelous experience in every aspect! More

Perfect service start to finish Raj and Jasten were so helpful throughout the entire process getting me in a great vehicle with my bad credit. I cannot say enough good things about w Raj and Jasten were so helpful throughout the entire process getting me in a great vehicle with my bad credit. I cannot say enough good things about working with each of these guys. I'll recommend Freedom Toyota Hamburg to anyone. More

Great customer service! Great staff Had a great experience with everyone at the dealership from Weston, heather, Wes and Jeff. Great communication and friendly staff made for an easy tr Had a great experience with everyone at the dealership from Weston, heather, Wes and Jeff. Great communication and friendly staff made for an easy transaction!!! Thanks again! More

Servicing my camry Jeremy met me when I arrived. He was kind, courteous and informative. Freedom makes servicing my car easy. I give Freedom Toyota A++. Thank you! Jeremy met me when I arrived. He was kind, courteous and informative. Freedom makes servicing my car easy. I give Freedom Toyota A++. Thank you! More

Had a flat had car towed to dealership Steve took right in Thank you Steve got me back on the road fast car towed to dealers no app. And Steve had me out in less than 1 hour Thank you Steve got me back on the road fast car towed to dealers no app. And Steve had me out in less than 1 hour More

"Great" I was taken in on time and was finished in a reasonable time. I would recommend Freedom in Hamburg to anyone. They are great place to get your car ser I was taken in on time and was finished in a reasonable time. I would recommend Freedom in Hamburg to anyone. They are great place to get your car serviced. More