Kelly Toyota of Hamburg

Second car we bought from freedom We have purchased two cars from here and both times have been very easy no pressure so thank you Chelsea and Noah..... would definitely recommend them We have purchased two cars from here and both times have been very easy no pressure so thank you Chelsea and Noah..... would definitely recommend them. More

no pressure dealer Jeff is a great salesman. He made sure we purchased the car we wanted. No pressure to make any decisions. Brian used to have a car like the one we wer Jeff is a great salesman. He made sure we purchased the car we wanted. No pressure to make any decisions. Brian used to have a car like the one we were looking at and offered his experience with this particular car. We saw some cars on their website that we may be interested in. Erica called to make sure we knew we had an appointment and followed up the next day to make sure we were happy with our purchase. Thank you! More

Excellent customer service at Freedom Toyota Our salesperson Ivan Marques-Rivera was so courteous and helpful. Brian from the finance team was great to work with as well. Overall great experien Our salesperson Ivan Marques-Rivera was so courteous and helpful. Brian from the finance team was great to work with as well. Overall great experience. More

Second Purchase This is our second purchase with Freedom and I think they solidified a life long customer relationship. This one was for my purchase, a 15 4Runner and This is our second purchase with Freedom and I think they solidified a life long customer relationship. This one was for my purchase, a 15 4Runner and my sales person was Raj. He had us in and out, from test drive to going home in three hours. This certified vehicle had some cosmetic issues they are taking care of that I wanted despite it being certified. They didn't have to do that, but both Raj and Brian were great in that dept. Raj has a great sense of humor and is fun to work with, and I would be happy to work with him in the future. My beau bought his brand new Tacoma here with Donnie, and same as this past trip, we had a great experience. Very easy going and kind. Both him and Raj are no pressure sales people. You either want something or you don't, there's no arm twisting or games. And that's what we both like; it's stress free, and there's no pouty faces if you turn around and walk out. It is what it is, and you'll be treated with complete professionalism by all without snark or trash talking your current vehicle whether you buy from them or not (some dealers forget that you picked out your current vehicle for a reason, and trash talking is pretty much an insult to you). If you live in the area, come here and be done with it. You won't be disappointed. More

Finally down to earth people I had in the market for a newer vehicle to replace a well used and loved suburban. I decided on a 4Runner. I wanted red on black. Being from Ma, I wan I had in the market for a newer vehicle to replace a well used and loved suburban. I decided on a 4Runner. I wanted red on black. Being from Ma, I wanted something south of me. I searched a few sites and there were not many red on black ones. I called and emailed a couple of dealers to ask if they would send me pictures of the undercarriage. I explained that I lived near the cape and did not want to drive upwards of six houses if the undercarriage was covered in rust. One flat out said they did not have the time, another said theirs was great! Freedom Toyota was the only one who said sure what is your email? The next morning I reiceved them, called them and I said I would be down on Monday morning at 0900. I met Jeff H, told him who I was and what I was looking for, he lets head outside. When chatted about my drive and he was a little surprised. He tossed me the keys, I opened it up crawled around it, asked if we could drive. I had brought a cd to test the player, aux cord and 120 v plug to test those. I had the cc cranked and he said nice Pink Floyd. After a few minutes of driving I switched to the iPod, he listens, is that tommy Castro? I said you know who that is he said wow I have never met anyone else who has ever heard of him! The drive must have been 30-40 minutes. He said whenever you want to head back, take you as much time as you want. We pulled in he said what do you think? I said lets talk. After being there for about an hour half I was leaving a deposit. I had never bought a car from a dealer, I would have no problems driving 359 miles again to see them. From Jeff H to Jeff the warranty guy and Shane helping with the ever confusing state of Massachusetts, it was so nice to have my first dealer purchased vehicle be so easy. More

Great experience My daughter worked out all the details with Wess. When I got there everything was already for me to sign . Didn’t take long at all!! Thank you so mu My daughter worked out all the details with Wess. When I got there everything was already for me to sign . Didn’t take long at all!! Thank you so much for the kind service! More

Customer service Just bought a new rav4 my experience was the best experience ever thank you for everything you did to help make my experience memorable Sincerely Just bought a new rav4 my experience was the best experience ever thank you for everything you did to help make my experience memorable Sincerely Anthony Giannotti More

My experience was just like hanging out with friends I couldn't have asked for a more pleasant experience while shopping and buying my new vehicle. Ivan my sales consultant was very knowledgeable and abl I couldn't have asked for a more pleasant experience while shopping and buying my new vehicle. Ivan my sales consultant was very knowledgeable and able to answer all my questions. My whole experience was just like spending some time with old friends. More

Patient and Friendly I have a very impatient and active 4 year old. Every member of that building interacted with my son and made my experience enjoyable. Chelsea answered I have a very impatient and active 4 year old. Every member of that building interacted with my son and made my experience enjoyable. Chelsea answered my initial questions before my visit promptly. Deron had the most patience of all. He never once showed an ounce of annoyance even when it was very clearly past my little guy's nap time. He was very personable and friendly! His follow up call was very genuine and reassuring that I made the right choice. Jasten did a wonderful job behind the scenes looking into all the financials in order to get me into a vehicle that was within mu budget. It was a marvelous experience in every aspect! More

Great customer service! Great staff Had a great experience with everyone at the dealership from Weston, heather, Wes and Jeff. Great communication and friendly staff made for an easy tr Had a great experience with everyone at the dealership from Weston, heather, Wes and Jeff. Great communication and friendly staff made for an easy transaction!!! Thanks again! More