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Kelly Toyota of Hamburg
Hamburg, PA
1,353 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,353 Reviews of Kelly Toyota of Hamburg
July 30, 2018
Great purchase experience I made contact with the dealership online. Went to look at inventory and made a purchase all within a 1-2 hour window. No hassle. I made contact with the dealership online. Went to look at inventory and made a purchase all within a 1-2 hour window. No hassle. More
by YESLLC
Employees Worked With
Krista James
July 29, 2018
tire could have fallen off Took my 2012 Prius in for oil change and tire rotation, as I have many times before. Made a lot of noise when driving home, but thought it was just t Took my 2012 Prius in for oil change and tire rotation, as I have many times before. Made a lot of noise when driving home, but thought it was just the tires adjusting since I was late in rotating them. The next day, it was worse and my husband made me stop to look at the driver's side front tire where the noise seemed to be coming from. Discovered that the tire was very wobbly and he twisted off one of the lug nuts by hand. We dug out the wrench and spent five minutes making sure all of the lug nuts were tightened on all of the tires (the driver's side front was the only one that was loose). I'm very happy the tire didn't fall off. More
by Prius12
Employees Worked With
Steve Eberhardt
July 17, 2018
Regular car maintenance Excellent service, friendly environment with entertainment while you wait! From my experience, nothing could be better than Freedom Toyota! I totally Excellent service, friendly environment with entertainment while you wait! From my experience, nothing could be better than Freedom Toyota! I totally recommend Toyota for all my service and vehicle needs! Awesome! More
by Carolyn930
Employees Worked With
Jeremy Brendel
June 20, 2018
Very dissappointed Took truck to Freedom Toyota for service. When I went to get in my truck to go home, I noticed a yellow stripe across my back door and rear quarter pa Took truck to Freedom Toyota for service. When I went to get in my truck to go home, I noticed a yellow stripe across my back door and rear quarter panel, and scratches in the door. I brought it to the service rep’s attention, and he said he would have his recon guy look at it. When he brought the truck back, the yellow stripe was gone, but I was left with touched up scratches on my door. When I said I wasn’t happy that I was left with scratches, I was told there was absolutely no way the damage could have been done there. Since I knew there was no damage when I dropped the truck off, I asked who I could talk to. I was told the service manager will be back tomorrow and I could talk to him. I will be calling him tomorrow, and I will not be visiting Freedom Toyota again. Unfortunately, this was not my first bad experience with them. But it will be my last. More
by 14Tundra
Employees Worked With
Jeremy Brendel
June 17, 2018
Worth My Time Knowledgeable and helpful staff who take the time to assist you without the high pressure sales push. Finance department helpful and workable in terms Knowledgeable and helpful staff who take the time to assist you without the high pressure sales push. Finance department helpful and workable in terms of reviewing loan repayment scenarios. More
by Jette
Employees Worked With
Daniella
June 16, 2018
Great as always! Great as always, never have problems when I go to this dealership! Everyone is always so nice here! Highly recommended them for your new/used car ne Great as always, never have problems when I go to this dealership! Everyone is always so nice here! Highly recommended them for your new/used car needs! More
by Buck91
Employees Worked With
Jeremy Brendel
June 06, 2018
Very kind and amazing service I was amazed by being treated as a human being even when I was undecided to purchase another car. They treated me and my family with kindness. I was a I was amazed by being treated as a human being even when I was undecided to purchase another car. They treated me and my family with kindness. I was amazed with the service before and after. Definitely if you're looking for a car, this is the place to go. More
by Hugo2571
Employees Worked With
Justin , Doug Murphy
May 19, 2018
Very satisfied Great price and excellent service. Salesman was fantastic I really don’t have anything else to say. I would recommend this dealership to other custom Great price and excellent service. Salesman was fantastic I really don’t have anything else to say. I would recommend this dealership to other customers More
by Frankt
Employees Worked With
Jeremiah Soboleski, Jeff Hinkle
May 19, 2018
Great service The service was great. The time I had to wait until my car was finished was reasonable. I would recommend this dealership to anyone, based on my exper The service was great. The time I had to wait until my car was finished was reasonable. I would recommend this dealership to anyone, based on my experience there. More
by singing52
Employees Worked With
Jeremy Brendel
May 17, 2018
Good experience Got in right on time, it took a little longer than I expected but you'll have that. Service rep gave me a good deal on brakes Got in right on time, it took a little longer than I expected but you'll have that. Service rep gave me a good deal on brakes More
by Mac
Employees Worked With
Heather Knapp, Jeremy Brendel
