Kelly Toyota of Hamburg

I visited Freedom Toyota with a very specific car in mind. I had done extensive research on the particular model I wanted, including color and specific package options as well. I also researched what th mind. I had done extensive research on the particular model I wanted, including color and specific package options as well. I also researched what the dealer invoice was for that particular car AND what my trade-in was worth. I never dealt with Freedom Toyota before, so I wanted to make sure I was a very educated customer before taking the hour-long drive to their location. I'm glad I did. I was pleasantly greeted by Greg Miller, the General Sales Manager, as I walked into the dealership. He introduced me to Raj Majumdar, a Sales Consultant. Greg assured me that Raj would handle my needs with care. From then on the process was straightforward. I told Raj exactly what I wanted, and despite the fact that I wanted a car with a hard-to-find color/option combination, he and Greg went way out of their way to locate the car I desired. I couldn't have asked for a better Sales Consultant. Raj was extremely friendly and polite, but most importantly, he treated me with respect. Throughout my entire experience he made me feel like a friend, not just a customer. I have visited other car dealers in the past where you are greeted by the usual stereotypical salesman who only knows how to say "so what can we do to get you into this car today!" This was definitely not the case at Freedom Toyota. Raj did an outstanding job with all aspects of the process. He was direct and honest during the negotiating phase of the sale. He presented all of the numbers to me clearly without any hidden fees of any kind and he offered me what I considered a fair price for my trade-in and purchase price for the new car. The most important thing that I must say about my experience is that at no time did I feel pressured to buy anything. My recent purchase of a 2010 Yaris at Freedom Toyota was the most pleasant car buying experience I have ever had. Every aspect of the purchase was professional and friendly, including the purchase, financing and delivery. I would highly recommend Freedom Toyota, and more specifically, Raj Majumdar to my friends and family. More

After driving 4.5 hours one way to this dealership, Brian Rowe made this experience painless and smooth and I would DEFINATELY go back again to deal with these guys. Very happy with the truck that we bought Rowe made this experience painless and smooth and I would DEFINATELY go back again to deal with these guys. Very happy with the truck that we bought and the experience we had there. Thank you! More

All of the people were very friendly. I was treated with the utmost respect. The customer lounge was very clean and well lit. The service manager greeted me as soon as I came into the garage and I did not w the utmost respect. The customer lounge was very clean and well lit. The service manager greeted me as soon as I came into the garage and I did not wait at all. He was very helpful and escorted me to the customer lounge. More

Every one that I talked to or encounter was very frendly very informatable and very professional and I would recommend this dealership to any one I know. For sure when I am ready to purchase another vehicle very informatable and very professional and I would recommend this dealership to any one I know. For sure when I am ready to purchase another vehicle, I will only look at Freedom Toyota only. Thank You More

Everyone was very friendly and helpful. Delton and Ray, BOTH spent a lot of time with us making sure we knew all options and features of the car. They made sure that any concerns/questions we had with the BOTH spent a lot of time with us making sure we knew all options and features of the car. They made sure that any concerns/questions we had with the car were fixed/answered. They gave us a great deal that we couldn't pass! Even the boys, who washed the car, before we took it home, were quick and efficient! More

This was the most positive experience I have ever had in buying a car. The salesperson was knowledgeable, flexible and patient. The paperwork was handled expediently and I drove home in my new car just a fe buying a car. The salesperson was knowledgeable, flexible and patient. The paperwork was handled expediently and I drove home in my new car just a few hours after walking in to buy the car. The incentives to buy the car, the color and feature choices, the opportunity to test drive the cars and the financing options all continue to make me a toyota fan. The person service and attention received was outstanding! More

I received a wonderful deal on a 2009 rav4 Toyota. I would like to say thank you to your friendly salesman (Raj) for giving me the opportunity to purchase the vehicle I was interested in buying. I look would like to say thank you to your friendly salesman (Raj) for giving me the opportunity to purchase the vehicle I was interested in buying. I look forward to visiting you in the future for servicing and possibly purchasing another vehicle. Thank you. Richard A. Verano More

This is my second Toyota Avalon, both my cars where serviced at this dealership and I have always thought the service was great. From signing in for service to the time the car is serviced to complet serviced at this dealership and I have always thought the service was great. From signing in for service to the time the car is serviced to completion I was always greeted in a very leasant manner. Alfred S. Kielbasa More

Every time I go to that dealership it is service with a smile. I went there the other day for some work on my car and David was the one that helped me. He was very nice and informative and answered every q smile. I went there the other day for some work on my car and David was the one that helped me. He was very nice and informative and answered every question I had. The service was very quick and he was sure to call me right away with a price. I recommend him to any customer that goes through those doors for service. My car is all fixed and drives better than ever. More

Customer service was great. My original salesperson (Rick) that I had previously dealt with earlier in the week was not at work and knew i was coming in to purchase my car and they quickly introduced m (Rick) that I had previously dealt with earlier in the week was not at work and knew i was coming in to purchase my car and they quickly introduced me to Wes who was very efficient to get me off and going in my new car. Thank you Wes, you are awesome! Diane Greenman More