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Kelly Nissan - Service Center

Oak Lawn, IL

4.9
67 Reviews

67 Reviews of Kelly Nissan - Service Center

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June 04, 2025

Service was good. Wait time was not that bad for an oil change. Car was washed More

by PSWORLDTRAVELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eva Castanon
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

The staff was friendly and the service was good I did not have to wait long. More

by ROBINHOW55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran McGee
Jun 05, 2025 -

Kelly Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2025

Service Representatives were polite and efficient. Service was completed the date given for pick up. However, I would like the total bill before pick up. More

by rmvelez47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Zambudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Kelly Nissan responded

Rmvelez47, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2025

They kept me updated as they were fixing my car. They were professional and kind hearted people More

by RIAHD621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Kelly Nissan responded

Riahd621, thank you so much for your high rating!

June 02, 2025

Daniel went above and beyond to meet my service needs. He made me feel like a valued customer and I’d like to have him as a service representative each time I have scheduled maintenance. More

by nialittle96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Kelly Nissan responded

Nialittle96, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kelly Nissan, Inc.!

June 02, 2025

Kelly Nissan is a great dealership. I have been a customer here since 2020. This dealership is prompt, providing you with feedback regarding repairs/cost on your car. I’m extremely p More

by DALECUMBO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Zambudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Walton
Jun 04, 2025 -

Kelly Nissan responded

Dalecumbo, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2025

Great customer service. Exceeding my expectations. Everything went as they said. I would recommend Kelly Nissan More

by patriciasmoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Zambudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Kelly Nissan responded

Patriciasmoote, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 01, 2025

Fast service, wish I would have know about my warranty missed out on free service 😢 More

by c.ellis25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Arce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Kelly Nissan responded

C.ellis25, thank you so much for your high rating! All the free services are disclosed at the time of purchase. Please reach out to me if you have any further questions. Diana Valdez Owner Loyalty Manager (708) 907-7506

June 01, 2025

Present and working with me to get the best job possible done. Thank you Kelly Nissan More

by KIRKACATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Zambudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Kelly Nissan responded

Hi Kirkacathy, thank you for taking the time to leave a review for us at Kelly Nissan, Inc.. We're happy we could meet your expectations!

May 31, 2025

Good customer service , informative and helpful advice on what’s needed for the for my car More

by pastorroyal.licfwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Kelly Nissan responded

Pastorroyal.licfwc, we are so pleased you enjoyed your visit to Kelly Nissan, Inc.!

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