Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I went to Infiniti just to talk about my lease that was ending soon and to look at the new Q50 - I was greeted by a very friendly Dave Labrecque who answered all my questions and more. I felt so comfortab ending soon and to look at the new Q50 - I was greeted by a very friendly Dave Labrecque who answered all my questions and more. I felt so comfortable with Dave and our conversation that I ended up leasing the Q50 that day with no pressure selling and I am very happy with my new Q50. He was very knowledgeable with all the changes in this model and I know he will be accessible if I have any more questions. Thank you Dave and thank you Kelly for another smooth experience! More
I recently leased my third Infiniti (Q50) from Kelly Infiniti. In between my second and third i leased another vehicle for about 5 years. Anyway, my sales rep Dave Lebrecque, whom i leased my first G Infiniti. In between my second and third i leased another vehicle for about 5 years. Anyway, my sales rep Dave Lebrecque, whom i leased my first G from was there and as soon as I walked in Dave recognized me even though it had been a few years since i was there. The entire process from first meeting to acquisition was the smoothest car buying experience i have ever had. Dave is a true professional, listens to a customers needs, made himself available to answer any questions i had on the car (which there many), and was patient throughout the process. In order to be a successful sales person, you have to know your product and although the Q was a new product, Dave was able to answer all the questions i had about it, demonstrating his knowledge of the car. If your idea of buying/leasing a car includes several meetings, several trips back and forth to the manager that takes hours and hours, this is NOT the place for you. if you want an enjoyable experience with some very knowledgable, easy going atmosphere, then Dave and the folks at Kelly are for you. More
I went in with the intention of test driving a car and not necessarily buying but came out with a great deal on a car I've wanted for a long time. I spoke on the phone with a girl named Nikki who was very not necessarily buying but came out with a great deal on a car I've wanted for a long time. I spoke on the phone with a girl named Nikki who was very nice and cordial. I then met with Dan Hart who took me on the test drive and was very knowledgeable. The negotiation process with Dan was very cordial and reasonable, he knew his stuff but was also flexible and understanding of where I was coming from. The service team was incredible and did a quick job in taking care of everything on the maintenance end to get the car ready for me. The only negative part of the buying process at Kelly was meeting with sales manager Adam Hoyt who I found to be cold and pretentious, like he was too busy and important to answer any questions. The dealership would be better served with someone like Dan in the management role as he seemed a lot more willing and happy to answer inquiries and to deal with concerns and, as said above, was very knowledgeable about the products. Despite the issues with Adam the sales manager (thankfully, my time with him was very short), I still give a high rating to this dealership and would recommend it to friends and family due to the pleasant interactions with Dan and the overall excellent experience I had throughout the entire process. I should also note that the blonde woman at the front desk, whose name I unfortunately never heard, was also very, very pleasant and always welcoming and accommodating, everytime I stepped in the door. More
Dave was great to work with. He's very easy to get along with and does not have that high pressure approach that you see so often at typical car dealerships. He listed to what I had to say and we wer along with and does not have that high pressure approach that you see so often at typical car dealerships. He listed to what I had to say and we were able to come to an agreement on price and trade in very quicky. I would highly recommend working with Dave. More
I recently just purchased a used 2009 Mercedes ML350 and was very pleased with the level of professionalism Kyle Mosley provided. Kyle listened to my needs and was not pushy throughout my decision process. was very pleased with the level of professionalism Kyle Mosley provided. Kyle listened to my needs and was not pushy throughout my decision process. It was noticed that he has experience in the industry and finding me a vehicle that fit all my requirements was important to him. Any items that needed to be addressed were handled in a timely fashion that accommodated my schedule. Kyle had the car ready for me as promised. He went above and beyond keeping the car in the garage until I was available for pickup as it was a rainy day and he wanted to deliver the car spotless. My experience at Kelly Infiniti was excellent and I plan to do additional business with Kyle in the future. -P. Alexander Iannuzzi More
My Wife & I have been going to Kelly Infiniti for many years... My wife is on her 3rd lease & I'm on my 3rd "new to me" car. We have always been very pleased with the entire experience. From arrival many years... My wife is on her 3rd lease & I'm on my 3rd "new to me" car. We have always been very pleased with the entire experience. From arrival (Cindy always has a smile) to looking & test driving (Kyle/Susan) and the feeling of inclusion & family that is instilled by Lisa & the rest of the team. More
From the moment I walked in the door, I knew this was not an ordinary dealership. I worked with Dan Hart, who was professional, "patient", knowledgeable and possesses such a passion for Infinity that you im an ordinary dealership. I worked with Dan Hart, who was professional, "patient", knowledgeable and possesses such a passion for Infinity that you immediately feel it as well. I test drove the QX60 originally, and I loved it! However, the Q50 happened to catch my eye and I was sold. After driving minivans and SUV's for the past 20 years (4 children), it felt great to get behind the wheel of a beautiful, fun and stylish sedan. I also met and worked with Lisa, Adam and Jose through the different phases of the negotiation process, which was was made a pleasant experience by all of these people. Each of the above-mentioned individuals are a credit to Kelly Infinity!!! I will definitely recommend Kelly Infinity to family and friends!! More
Overall from the moment I contacted them through email for information they were pure class. Susan Aheron was very helpful in setting up a time for me to come to test drive what would soon become what my for information they were pure class. Susan Aheron was very helpful in setting up a time for me to come to test drive what would soon become what my daughter refers to as Sally 2.0. From the moment I walked through the door at my appt, yes an appointment. I didn't have to wait around, they were waiting for me. Cong and Susan greeted me and helped me through every step of the way. Cong and Chris worked above and beyond to get me a great deal. The whole way through the process, they treated me with respect and really worked for me and my needs. If you want to have an experience where it's about what you want and not how the dealer is trying to clear it's inventory then Kelly Infiniti is the place for you. More
I had five months left on my lease (a previous lease from Kelly) and came in to talk about options. My wife loved her QX56 and although we looked at several other cars (Mercedes, Cadillac & Lexus) she wanted Kelly) and came in to talk about options. My wife loved her QX56 and although we looked at several other cars (Mercedes, Cadillac & Lexus) she wanted another Infiniti. Dan was great and made the process very easy. At the end of the day my wife was in a new QX80 for the same monthly payment. Happy wife/happy life. My wife was in the office the other day and several patients commented about her car. We both speak very highly of Kelly Infiniti. We will definitely be back; I have my I on a Maserati. More
Very organized and passionate team at Kelli. Great to work with and were helpful in working with us to narrow in on our needs to find best model and then were flexible to help make a deal work. work with and were helpful in working with us to narrow in on our needs to find best model and then were flexible to help make a deal work. More