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Kelly INFINITI

Danvers, MA

Overview
Reviews
4.9
1,352 Reviews
Call Dealership (978) 774-1000
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155 Andover Street

Danvers, MA

01923

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Showing 1,352 reviews

October 06, 2026

I had a wonderful experience working with Jacob Malburg. He was extremely professional, knowledgeable, and patient throughout the entire process, making sure all of my questions and concerns were fully addr More

by ran
Recommend Dealer
Yes
Employees Worked With
Jacob Malburg
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Oct 06, 2026 -

Kelly INFINITI responded

Thank you so much! We’re glad to hear Jacob provided professional, knowledgeable, and patient service while taking the time to address all of your questions and concerns. We’ll be sure to share your kind words with Jacob. We truly appreciate you choosing Kelly INFINITI and are happy to know you received exceptional service from start to finish!

October 05, 2026

Car was in for service. Everything with the oil change and tire rotation went seamless. Javien Delgado was great & helpful , thank you! More

by dollenab
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Javien Delgado
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Oct 05, 2026 -

Kelly INFINITI responded

Thank you! We’re glad your oil change and tire rotation went smoothly and that Javien provided helpful, professional service throughout your visit. We’ll be sure to share your kind words with him. Thank you for choosing Kelly INFINITI, and we look forward to seeing you again at your next service visit!

October 04, 2026

Salesman Mike was great. Easy to deal with. Dealership was convient and very quick and responsive More

by rliptrot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Magulas
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Oct 05, 2026 -

Kelly INFINITI responded

Thank you! We’re glad Mike made the process easy and that our team was quick, responsive, and convenient to work with. We’ll be sure to share your kind words with Mike. We appreciate you choosing Kelly INFINITI and look forward to serving you again in the future!

October 04, 2026

They were really professional ,courteous answered all my questions and concerns.They really took care of the need in timely manner. Thank you, you are the best. More

by Univers1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capano, Nick Gird
Print
Oct 05, 2026 -

Kelly INFINITI responded

Thank you! We’re glad our team was professional, courteous, and took the time to answer all your questions and address your concerns. Providing timely, attentive service is important to us, and we truly appreciate your trust in Kelly INFINITI. Thank you for choosing us!

October 04, 2026

The surface department squeeze me in the same day and service was quick with extremely transparent and detailed communication and very well done! Super happy with my first experience at Kelly Infiniti! More

by kathrynrprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Oct 05, 2026 -

Kelly INFINITI responded

Thank you so much, Kathryn! We’re glad our service team was able to accommodate you the same day and provide quick, thorough service. Clear and transparent communication is important to us, and we’re especially happy to hear you were so pleased with your first visit to Kelly INFINITI. We appreciate your trust and look forward to serving you again!

October 01, 2026

Service Representative was cordial and informative, giving me precise information. The only complaint is the extremely high pricing. More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien Delgado
Print
Oct 01, 2026 -

Kelly INFINITI responded

Thank you, Valerie! We’re glad to hear Javien provided professional, timely service and clearly explained what needed to be done with your Q50. We appreciate your trust in Kelly INFINITI and look forward to seeing you again at your next service visit. We’ll be sure to share your kind words with Javien!

September 30, 2026

Thank You for the great kind service I received from everyone I came into contact with. The sales rep Michael Magulas was very helpful showing me the QX50 model. The delightful General Manager. She was More

by genebettencourt97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Avola, Maria Capano, Mike Fecteau, Mike Magulas
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Oct 01, 2026 -

Kelly INFINITI responded

Thank you for your feedback and for taking the time to recognize so many members of our team! We’re glad Mike made your QX50 experience informative and enjoyable, and that our General Manager, Maria, Brian Kelly, and the rest of our staff helped make your visit so special. We hope you continue to enjoy every mile in your new QX50. We also extend our sincere gratitude for your service as a Beverly Police Officer and United States Air Force veteran. Thank you for choosing Kelly INFINITI and for being part of our extended Kelly family!

September 30, 2026

Very easy to work with. Able to work within budget and meet my needs. Great customer service More

by NA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cong Truong, Matheus Neves, Kellan Heney
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Oct 01, 2026 -

Kelly INFINITI responded

Thank you! We’re glad our team made the process easy and worked with you to find an option that fit both your needs and budget. Providing a straightforward, customer-focused experience is important to us, and we truly appreciate you choosing Kelly INFINITI!

September 29, 2026

Nick at Kelly INFINITI provided excellent service—friendly, professional, and made everything easy.I highly recommend Nick to all my family and friends. Thanks Joe More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Print
Sep 29, 2026 -

Kelly INFINITI responded

Thank you, Joe! We’re glad to hear Nick provided friendly, professional service and made your experience easy and convenient. We’ll be sure to share your feedback with Nick. We truly appreciate you choosing Kelly INFINITI and recommending us to your family and friends.

September 29, 2026

Nick at Kelly INFINITI provided excellent service—friendly, professional, and made everything easy. I highly recommend Nick to all my family and friends More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gird
Print
Sep 29, 2026 -

Kelly INFINITI responded

Thank you, Joe! We’re glad to hear Nick provided friendly, professional service and made your experience easy and convenient. We’ll be sure to share your feedback with Nick. We truly appreciate you choosing Kelly INFINITI and recommending us to your family and friends.

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