Kelly INFINITI

Oil/filter change Check in was easy. My car was finished in the hour it was promised. Service is exceptional and always very professional & courteous. I have faith in I Check in was easy. My car was finished in the hour it was promised. Service is exceptional and always very professional & courteous. I have faith in Infinity. More

A+ customer service I've been coming to this dealership for 10 years, I buy my vehicles there and have them serviced there. The entire staff (from the receptionist to th I've been coming to this dealership for 10 years, I buy my vehicles there and have them serviced there. The entire staff (from the receptionist to the service rep to the valet driver) is so friendly and helpful. I would never think about going to another dealership. I'm treated great, the staff is friendly and respectful, and you can tell they really enjoy working there. What a great group of people to deal with!!! Please keep up the great service!!!! More

Nothing less than excellent I strongly recommend the personnel at Kelly Infiniti for service (Abby Finch)or sales. They are the best all around,keep up the good work. I strongly recommend the personnel at Kelly Infiniti for service (Abby Finch)or sales. They are the best all around,keep up the good work. More

Great Service Took my Q50 in for routine service. They got me in and out within an hour. I dealt with Dave in the Service Department and he could not have been ni Took my Q50 in for routine service. They got me in and out within an hour. I dealt with Dave in the Service Department and he could not have been nicer. This is my second Infiniti and I have always had great service. More

Timeliness is key I was working at a client in the area (I live in downtown boston) and was due for an oil change. I figured why not try and get one quickly during lunc I was working at a client in the area (I live in downtown boston) and was due for an oil change. I figured why not try and get one quickly during lunch break before heading back to the client site. Dave had warned me upon arrival estimated time would be between one hour and one hour fifteen minutes. I only had about forty minutes worth of time to do it and said never mind. He then told me he would make it his priority to do it in forty. I grabbed a bite to eat at papa Gino's across the street and by the time I was back the car was ready AND washed! Total time for an oil change and tire rotations: 31 minutes. Unbelievable customer service! This is why I continue to come to Kelly Infiniti and lease my vehicles with them only. Thanks Kelly team! More

service Overall exceptional service from the time of making an appointment to picking up my car. No delays, great job on the car and very nice people. Overall exceptional service from the time of making an appointment to picking up my car. No delays, great job on the car and very nice people. More

Great experience Nico and all the other people that helped us with the purchase were great to deal with. There was never that annoying pressure to buy that you get fro Nico and all the other people that helped us with the purchase were great to deal with. There was never that annoying pressure to buy that you get from going to other dealerships. Nico was very helpful in all stages of the process. It was great to deal with a sales person who really knew about the vehicle he was showing you. Overall great car buying experience. I will recommend Kelly Infiniti to friends and tell them to ask for Nico! More

Excellent Service I brought my vehicle to Kelly Infinity for my first service appointment, the service I received was excellent everyone was very polite and professiona I brought my vehicle to Kelly Infinity for my first service appointment, the service I received was excellent everyone was very polite and professional.. I will definitely continue servicing my vehicle there. I highly recommend this dealer. More

Great experience I purchased a preowned Infiniti G37 recently. Chris Na was very helpful and made the whole experience easy and enjoyable. He was very professional a I purchased a preowned Infiniti G37 recently. Chris Na was very helpful and made the whole experience easy and enjoyable. He was very professional and answered all my questions promptly. I would recommend Kelly Infiniti to anyone looking for a great deal on a great car. More

Great Dealership - Great group of guys I recently purchased a 2011 M37X and dealt with Dan Hart. Dan was very knowledgeable and easy to deal with. He made the process extremely easy and ha I recently purchased a 2011 M37X and dealt with Dan Hart. Dan was very knowledgeable and easy to deal with. He made the process extremely easy and hassle free. I have dealt with many dealerships and reps in the past and I can honestly say this was the best and easiest experience on all ends. They made us feel at home and welcome from the minute you walked in until the time you drove away with the vehicle. I would recommend both Dan and Kelly Infiniti to anyone looking for a nice hassle free experience I also dealt with the sales manager Dave Labrecque who took the time to show me all the features within the vehicle before I drove it off the lot. Overall a great experience and see myself staying with the Kelly Infiniti family for a long time to come. More