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Kelly INFINITI
Danvers, MA
1,073 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line.
We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well.
We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future.
With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,073 reviews
September 15, 2015
Service David Patillo made it incredibly easy when dropping off my car for service. I just pulled into the service bay and explained what I needed, left a con David Patillo made it incredibly easy when dropping off my car for service. I just pulled into the service bay and explained what I needed, left a contact number and that was it. The process for service has improved greatly over the years. Maria Capiano was extremely friendly and helpful when I arrived to pick up my vehicle. More
by TRACYPEVERI
Verified Customer
September 14, 2015
Job well done Went in for my oil change and had great service. My service consultant Abby was great and went through everything with me. I will be sure to return to Went in for my oil change and had great service. My service consultant Abby was great and went through everything with me. I will be sure to return to Kelly Infiniti for any of my car service needs. More
by ANGSANTO77
September 14, 2015
Great Adam was great and help me feel good since it was my first time he gave me tour of the place and explain to me how does service deparment treat there Adam was great and help me feel good since it was my first time he gave me tour of the place and explain to me how does service deparment treat there customer More
by FERNANDOA0
Employees Worked With
Adam Figueroa
September 14, 2015
Tire pressure check up. I found one of my wheels always shows low pressure sign, and brought to Kelly Infiniti dealer ship. They immediately found the tire has a nail in the I found one of my wheels always shows low pressure sign, and brought to Kelly Infiniti dealer ship. They immediately found the tire has a nail in the tread of the tire and repaired it. More
by HSAIMOTO
Employees Worked With
Kate Goutal, Adam Figueroa
September 14, 2015
Infiniti Service on 9-10-15 Jeff Mitchell did an excellent job of scheduling my service appointment, communicating with me very well while the car was being serviced, and making Jeff Mitchell did an excellent job of scheduling my service appointment, communicating with me very well while the car was being serviced, and making sure that my costs resulting from the services needed remained as reasonable as possible. He really did a first rate job. More
by RHILL3
September 12, 2015
Transmission problems I have experienced transmission problems since I first leased my jx35. Recently I discussed the problem with the service representative Jeff Mitchell I have experienced transmission problems since I first leased my jx35. Recently I discussed the problem with the service representative Jeff Mitchell and after a complete inspection of the transmission I was called and Jeff told me that the transmission would require a replacement. He then arranged for a loaner at that time and kept me advised of the progress of the replacement. When he called me to tell me that the work was completed he was very apologetic of the inconvenience that I had experienced and thanked me for my patience. This is one of the examples that I continue to receive at Kelly and why I hope to remain a customer in the future. More
by WILLIAM.MANCINI
September 11, 2015
Jeff Mitchell - Service Consultant is great to work with !!! Service Consultant Jeff Mitchell provides service you expect but often do NOT receive at other dealerships. Great customer service, attentive to detai Service Consultant Jeff Mitchell provides service you expect but often do NOT receive at other dealerships. Great customer service, attentive to detail and calls with service updates when promised. More
by SKPINCUS
September 11, 2015
Great service Dropped off my car and picked it up - under 15 minutes each time! Great service, explained well by Dave, and quick turnaround makes this busy lady ver Dropped off my car and picked it up - under 15 minutes each time! Great service, explained well by Dave, and quick turnaround makes this busy lady very happy! More
by KDONNARUMA
Employees Worked With
David Petillo
September 11, 2015
ServiceSer Service department was excellent as always. I was in and out in less than an hour. Thank you for the water and mints and for cleaning my car! Service department was excellent as always. I was in and out in less than an hour. Thank you for the water and mints and for cleaning my car! More
by LGDAMICO
Employees Worked With
Can't remeber he was excellent. Young man.
September 11, 2015
oil change and maintenance service fast and friendly I went in for a routine oil change and the greeted by your service staff (Jeff Mitchell). He was very friendly and professional, looked up my service I went in for a routine oil change and the greeted by your service staff (Jeff Mitchell). He was very friendly and professional, looked up my service records and explain what my service plan includes (current needs and future services ). I was given status of the work and time estimates during my wait and it got done pretty fast and easy. I was in and out of there within an hour with some breakfast and coffee. Great service and thank you. More
by ZHENG.DANHUA
