Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Thank you! I would like to Thank Dave Petillo for all the help during my visit at Kelly Infiniti. Dave was very knowledgeable and very helpful through the e I would like to Thank Dave Petillo for all the help during my visit at Kelly Infiniti. Dave was very knowledgeable and very helpful through the entire process, very professional and kept me updated at all times! Thanks Dave. More
Professional and friendly. Very friendly and accommodating people. I do wish they wouldn't immediately give you this tire diagnostics report almost before you walk away from th Very friendly and accommodating people. I do wish they wouldn't immediately give you this tire diagnostics report almost before you walk away from the vehicle and totally separate from the overall vehicle evaluation- comes across as too "salesy" or pushy - trying to get you to pay for tier rotation or new tires right out of the shoot. Good information to have but not sure why they feel you have to have this information before anything else? More
great service Jeff was friendly, knowledgeable and very helpful! He helped me determine and prioritize maintenance to be performed on my car. A loaner was provide Jeff was friendly, knowledgeable and very helpful! He helped me determine and prioritize maintenance to be performed on my car. A loaner was provided and my car was done in less than 24 hours. More
Adam was extremely attentive. I was so happy to go in, be advised of needed work, and have all happen in under the estimated timer. Adam was awesome!!! He worked hard to get everyt I was so happy to go in, be advised of needed work, and have all happen in under the estimated timer. Adam was awesome!!! He worked hard to get everything donein a timely manner. Came out to explain all that had been done and was just a great guy! GIVE HIM A BIG RAISE!!!!! Also the women behind the desk were wonderful and very friendly! More
Service visit was easy and non eventful. This is a good. When having the car serviced, I like to do it when I have and opening in my schedule. Being able to drop in and get service quickly is a real plus in When having the car serviced, I like to do it when I have and opening in my schedule. Being able to drop in and get service quickly is a real plus in my busy schedule. Professional, friendly and there when I need them. Works for me! More
Oil Change This is my 3rd oil change at Infiniti and the the best experience so far. Adam immediately greeted me upon driving into the garage and completed the o This is my 3rd oil change at Infiniti and the the best experience so far. Adam immediately greeted me upon driving into the garage and completed the oil change within the 1 hour that he promised. More
30K service Jeff was very professional and courteous. He had my car ready on time and my car looked great! It was wonderful to get a loaner car. Jeff was very professional and courteous. He had my car ready on time and my car looked great! It was wonderful to get a loaner car. More
Great service, great work, fantastic people Every time I walk through the door at Kelly Infiniti I am greeted by a team of tremendous professionals. The work done is fantastic, the service grea Every time I walk through the door at Kelly Infiniti I am greeted by a team of tremendous professionals. The work done is fantastic, the service great and done by a group of top notch dedicated professionals who always have a smile on their face. More
Amazing service all around a 10! The best service I have ever had via a car dealership Amazing service This part of the survey is annoying though no one wants all around a 10! The best service I have ever had via a car dealership Amazing service This part of the survey is annoying though no one wants to write an essay.......don't make it a 25 word minimum, what a pain. More
Great experience I had multiple reasons for this apt.I needed brakes, a 30,000 mile check, and work to be done in the body shop. I was kept up to date on its progress I had multiple reasons for this apt.I needed brakes, a 30,000 mile check, and work to be done in the body shop. I was kept up to date on its progress by Abby. She pays attention to all the details. Cindy sits at customer service and she is always pleasant and helpful. I am very happy with my experience. More